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March 2024 by Cornelius Minfur
Worst experience, my phone screen was damaged and I needed it replaced. I went to batteries and bulbs because it was the only repair open. I walked in and they quoted me over 200 dollars for a screen replacement and told me to come back in an hour. Upon receiving my phone, I already noticed that the quality of the e screen was worse. I was fine with this, as I knew that the original apple screen would be better. However after less than a month of usage, a purple mark began to grow near the bottom of the screen. Then, one day while eating dinner, I dropped my phone barely a foot and a half onto the table. The top of the screen cracked, and over the last week, the crack grew to spread over the entire screen and dead pixels began to form. Now there is a big white line through my screen, which just so happened to be the very reason I got my phone fixed in the first place. Now I believe I’m outside my warranty and am forced to spend even more money to fix this problem. NEVER GO TO THIS PLACE, EXTREMELY OVERPRICED AND TERRIBLE PRODUCTS
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March 2024 by Emily Dwyer
Our car battery needed to be replaced. James was incredibly helpful, knowledgeable, and quick with the battery exchange. Price was great. We highly recommend them!
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March 2024 by Cindy Mondragon
I came into batteries and bulbs to get a replacement battery that I had a life to warranty on. Miguel who is the manager of the store, took care of me. He did an excellent job and honored my lifetime warranty even though it was not properly put into the computer last time that I was there. Thank you so much!
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February 2024 by Tomalynn Silva
Friendly and knowledgeable service at a great price!
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February 2024 by Anastasia Kuzina
It is 0 customer service!I ordered the key for my car before Christmas and was promised to get a call or email when it is ready - in 3-7 days or so, 1 month later - on Jan 25 we lost the only one key we have and I realized I never got a call for $200 key from this store I ordered.I called them and talked as he said with the manager, from his words he just doesn’t care that they didn’t call me , but if they did I would pick up the key and have spare one now. I also asked if there is chance they could come to me and connect a new key with my car, otherwise I need to bring my car on a tow track to their store, he said they don’t provide that service, so I need to order key somewhere else or bring my car to their store in a tow track…Will not support that store and buy things I need somewhere else …
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January 2024 by Elias Morales
Beware if you're repairing an s23 Ultra ot similar samsung model. Their method of of removing the back plate for these phones isn't so streamlined and they will break the back of your phone without giving you a warning. They tell you that since you signed the dotted line that they are not liable for replacing the back plate that they broke. Luckily the person who processed me "didn't do their job" (actual quote from worker) and forgot about this signature line. I still was out 400 dollars for my repair though and wasn't offered any compensation for this. They ordered the part for me and I got it put on from them today. Just beware if you have this kind of phone.
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December 2023 by Elijah Steinbauer
They helped with picking out a battery which was nice. The store was clean and I didn't have to wait long to be helped. I saw a sign for free battery installation, which is helpful.
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December 2023 by johann arkosi
Salesman was very rude when I tried to explain what I needed and showed me the door
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October 2023 by Van McCombs
Steve was amazing! He definitely went out of his way to help me! I highly recommend them! I wish I could give more than 5 stars! That's how amazing he was!
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August 2023 by Shelane Meter
Thank you Batteries Plus!I’m sorry I did not get your name but you were so helpful!I came in thinking I needed to replace both my batteries in my Subaru Crosstrek. He tested them, and it was only the start / stop battery.They had the battery in stock and he installed right then and there.Awesome service, helpful and with a smile!I will be back for more battery needs.
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May 2023 by Scott Peterson
After searching high and low for a specific battery I stopped by and they had exactly the one I needed. Looks like they have a battery for just about anything!
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May 2023 by Patricia Glasel
From the moment I walked in I was greeted with a smile by the salesman. He was very professional and helpful and it was a pleasure to do business with him. I look forward to doing business at this location again.
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March 2023 by Lou Engelke
Went today after making an appointment when I got there I was greeted by Steven Magulies with a smile on his face. He took care of me and answered questions that I had. What a great customer service person that made me feel welcome and he cared about my situation. THANK YOU SO MUCH Steven you are one awesome person.
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March 2023 by Sandra Rumanek
I needed my iPhone battery replaced, and the service was prompt, efficient and more cost-effective than an Apple Store!
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February 2023 by John Blom
Batteries Plus was great! My car's battery died and I was able to identify the right replacement, order and pay for it online, and schedule a same day appointment for them to install the new one. From dead battery to installation was less than 3 hours.
