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October 2022 by I Z.
This Bank of America location is great. The staff are very friendly and helpful. They are knowledgeable and professional. I highly recommend this location for any Bank of America needs.
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June 2022 by Brian C.
One teller in the middle of the day with more than 10 people in line. What a joke. Do not bank here.
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June 2022 by Best S.
Best Branch in Vancouver!!!! Stuff is very friendly, super helpful and professional! I highly recommend this branch and very thankful to their manager Brian Charest!
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March 2022 by Zachary L.
This branch just randomly closes and adjusts it hours. Get a more consistent schedule, that also includes a timeframe when a normal working person can actually use the branch. The hours of this branch are now restricted to before 5PM, which means anyone with a normal job; cannot make it in time. They were previously open until 530PM and that made a lot of sense, at least some time for the working man to talk to a teller face-to-face. They are also not open on Saturdays anymore (they were always closed on Sundays), just another addition to the list of preventing someone from talking to a teller (when they finally have the day off). Since the ATMs have a daily limit, I am unable to get the money I need; because they close their doors before anyone has a chance to even get here. A bank's hours shouldn't reflect 9-5, because the people they are servicing cannot be there in that timeframe; without losing their jobs.
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January 2022 by Porsche S.
I came to Bank of America to set up a bank account. I wanted one that allowed me to mobile deposit any check amounts. Many banks have limits on the amount that they accept. I did not have an appointment and just walked in. They were kind enough to make the time to take me. The process took a little while, maybe 30 minutes or so. However, all the staff were super friendly. I felt like all my questions were answered and I felt that my money was secure. Their debit card is touchless pay, so you do not need to enter it into the card machine or swipe it. That makes it really nice, especially with Covid. I was able to come here a couple times to make deposits as well. One time that I came in, a man in line had a dog with him. He must have been a regular because all the tellers had treats waiting for him. I feel like that goes above and beyond for your customers.
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December 2021 by Gregorio C.
This Bank center has been close for 1year + I do not like I like to go in person I am old fashion and don't like tech I want to talk to someone and I have had to drive 4 different bank of American so I can withdrawal my earned money.
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July 2021 by Alice P.
This Bank of America location Knocks it out of the ballpark with their service to customers! Our usual location has limited hours still from the pandemic so it is important to point out this is NOT our usual branch location. However, they sure did WOW us with service. We had an in person banking need. They helped us with best method for our situation, met us by appointment to do the transaction which actually fell through! So they met with us again..only we did not realized they closed early today so the door was locked! We started walking away to come back tomorrow when all of a sudden they opened the door & invited us back to provide the additional assistance needed! Now that is SERVICE! Sharyn, Joe & staff at this BOA-thank you!
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August 2020 by Kim R.
They took care of my needs when my partner passed away. Helped me with her account. I been banking with them since 2004 and have ALWAYS had excellent service!
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December 2019 by Robert M.
I do not use Bank of America and I was just reminded why. I had to make a deposit for someone that did, and talk about a nightmare. This Branch does not have its act together whatsoever. After a 20-minute wait just to deposit funds I was greeted by a nasty teller. Meanwhile the manager just sat on her butt watching the line get longer and longer until it reach the door.
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April 2018 by Rebekah Morales
Great bank to cash ur check
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February 2018 by Becca Boo
Great bank to cash ur check