AutoZone on NE 4th Plain Blvd in Vancouver is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. The store is described as clean and organized, allowing customers to easily find what they need. Reviews note that the staff can be exceptionally helpful, knowledgeable, and attentive, providing great customer service, useful tips, and even installation help. Specific employees have received high praise for their unmatched customer service, making the entire experience great. However, experiences can vary. Some visits find staff helpful and smiling, with more products on the shelf, showing the store is getting better. At other times, service can be inconsistent unless the manager is present; customers have had to wait despite multiple employees being on the floor. While the store often has what customers need, they may sometimes direct customers to another location for out-of-stock items. Checkout is typically a breeze, with a self-checkout option and exceptional cashiers noted.
Great help from staff. Went here for some spark plugs and coils, was able to get what I needed and directed to another autozone to pick up the rest of the parts that they didn't have in stock at this location.
May 2025
When I can walk in a store, I'm greeted, can walk to the product I need, it's clean and organized and checkout was a breeze, it gets all 5 stars. The cashier (she, can't remember her name, sorry)was exceptional as well!
June 2024
Super friendly and knowledgeable staff,helpful and generous
