AutoZone Auto Parts in Vancouver, WA, is a well-regarded retailer known for its wide selection of automotive replacement parts, maintenance items, and car accessories. Customers frequently praise the friendly and knowledgeable staff, highlighting employees like Kevin, who provided excellent assistance with car batteries, and Mike T, who went above and beyond by replacing a brake light and offering great service. James, another employee, was appreciated for spending time ensuring customers’ cars had everything needed, even checking parts online and replacing windshield wipers during heavy rain. Preston was commended for recommending the right battery for a 2019 Nissan Rouge, quickly installing it, and making a positive impact. Overall, the team is recognized for friendly service, helpfulness, and industry knowledge. However, there was at least one account of less satisfactory service, with a manager perceived as unfriendly and making a customer feel like an inconvenience. Despite this, the store generally receives strong recommendations for its helpful staff and quality service, making it a reliable choice for automotive needs.
Joshua was incredibly helpful and kind. Give this whole team a raise đź‘Ź
March 2025
Shout out to Kevin for being a rockstar and helping me with my car battery while visiting the area from our of town. His knowledge and customer service are next level.
October 2023
My brake light went out.... I went to a different Autozone in Portland, and the employee was unable /unwilling to help.I came to this location, and Mike T not only helped but went above and beyond and replaced it for me!!! I am so grateful! Please recognize him for his stellar service!
