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April 2024 by craig spencer
Friendly placeGreat customer service.Great staff.
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April 2024 by Evelyn Miller
It was quick and easy, everyone friendly and no waiting. Will use again
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April 2024 by Renee Coker
I had my first appt with Aspen Dental, and it was great. They were professional and nice, addressed my concerns, and was able to provide me with a cost analysis all in the same appt. I have severe dental anxiety, but they really were so nice, I was comfortable and worry free.
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March 2024 by wdy Wdy
FantasticThank you everyone
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March 2024 by Jeff Pedro
It was my first time there I had a lower toothache. I must admit it has been several years since I have been to the dentist.The exam went very well we came up with best option was to extract tooth in pain but also got treatment plan.Also told a prescription for pain at my pharmacy Wal GreenI stayed about 15mins to discuss insurance coverage and about due on on next appt.I follow up again and ask when they would call in my perception filled my pharmacy close at7 PM the time was a bit after 5pm and was told she would call it in .I called my wal green pharmacy at 630pm..and was told nothing was sent in and they checked nothing in system.Now Abit upset and tooth throbbing I call the Aspen dental no one answers...closedI am very very disappointed ...oh don't worry they will.deal with me in the morning...
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March 2024 by Mila Mishuk
This is a nightmare of a dental office. Don't recommend it. Their emergency hotline is a scam and they lie, a lot. Coming in with so much pain, talking to them the night before, waiting till 7 am to find out their prices are bogus, and what i got quoted wouldn't even cover half the extraction. When I came in I let them know I've already talked and explained what's going on and what I need, they said to come in at 7 for the procedure and that they would get it taken care of only to Also find out they had no idea who I was and what I was talking about. They are a joke.
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March 2024 by Thomas Hill
Great team. services all in one place.
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March 2024 by Brenna Foley
My experience at Aspen Dental was great! I never felt pressured by anyone to make any big decisions, everyone was so patient and kind towards me. I left feeling satisfied, with all the information and knowledge that was given to me. As well as more understanding towards what I am personally dealing with and options I now have thanks to Aspen Dental.
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March 2024 by Amro K
The best
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December 2023 by James Cousins
If I could do no stars I would…… I went in because I have a severely infected tooth. The dentist tried to pull it (which can make the infection spread) instead of giving me antibiotics and making an appointment for a few days. Then charged me for the extraction which never happened and a $135 toothbrush, $75 flosser, and $25.50 for toothpaste which none of it I wanted or recieved. I posted a picture of the charges and the office manager said they will refund a little over $300 which is definitely not the total I should receive if you do the math anyone can see the total!!!!! I should have been refunded $530.44!! My daughter called 16 times to speak to someone! They put her on hold but she called from a different number and answered and waited to talk right away!! This is awful!
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December 2023 by Jamie Davis
If I could do no stars I would…… My dad went in because he has a severely infected tooth. The dentist tried to pull it (which can make the infection spread) instead of giving antibiotics and making an appointment for a few days. Then charged him for the extraction which never happened and a $135 toothbrush, $75 flosser, and $25.50 for toothpaste which none of it he wanted or received. I wouldn’t have done a review but the desk manager was a brat (nice way to say it) and refunded only about half then said she will not talk to me any longer because I told her I was going to the state about it. All I wanted was a refund my dad deserved! It is sad people are taking advantage of the elderly!!
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December 2023 by Ashley Pell
Every time I go to this location I have an amazing experience. I have anxiety about dental work and this team is so understanding. They listen to what makes you comfortable. I’m really happy I stumbled upon this Aspen dental.
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November 2023 by Katie B
I am not one to leave bad reviews but the experience warrants one.This dentist was an absolute nightmare! The gum specialist might be good, but the person handling my fillings was a total disaster! Once I got in the chair, I was greeted by a piece of cotton going straight into my mouth. The gal never even introduced herself and informed me of what she was doing until after the cotton was in my mouth. After that, I had to endure being numbed a ridiculous 8 times, and when I reacted to the excruciating pain, they had the audacity to scold me. Had you administered it correctly the first time, that would have never happened! I wish I hadn't felt the pain she inflicted multiple times!I've spent a significant amount of my life in dental offices, but this experience was, without a doubt, one of the most dreadful and outrageously expensive ordeals I've ever had to endure. They spent over an hour and a half working on just two fillings, never allowing me to rest my aching jaw and offering zero support. Every time I attempted to find even a moment's respite while they fumbled around, they insisted that I open my mouth wider, as if that's a natural position to maintain!To top it off, my lips were constantly tortured by that suction hose, and even after being reminded to be more careful, the assistant couldn't be bothered to care. I was continuously drenched with water to the point that it was running down my neck. I honestly feel like a bunch of amateurs were toying with my mouth.And to add insult to injury, when they removed an old filling/cavity, they suddenly realized they needed to take a picture of it for insurance purposes because it was apparently bigger than they initially thought. What's the point of X-rays if they can't even interpret them correctly? I have no doubt they'll attempt to tack on additional costs not covered by my insurance.After enduring this horrendous experience, I was unceremoniously rushed out the door because they had stayed past their closing time. I will NEVER set foot in that place again, and I strongly advise everyone to thoroughly scrutinize the reviews before subjecting themselves to this dental nightmare!
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November 2023 by Cameron Kissell
Great customer service everyone was really nice and the helped me get my wisdom teeth removed within two days!! I’m so happy they have financing because I’ve been running into walls with other dentists not accepting my Medicaid. I highly recommend these guys especially since the help finance :)
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November 2023 by Laura Allen
Not impressed went in to have broken tooth look at to be fix. After alot of X-ray talked with Hygienist about gum disease. Then saw the dentist nice lady went over different options to fix tooth. She said the would schedule me for a follow up at front desk. When I got to front desk she said they would call me. Never heard from them tried to call several times to find out when I could schedule appt to get my tooth fixed. I kept getting Spanish automated every time I called so I called another dentist and made a appt.
