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November 2023 by Ethan Hollister
They did a great job putting new doors on my Acura. Nathan communicated with me throughout the process. His team does beautiful retouching and body work and they will make your car look better than before the accident.
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November 2023 by Bob P.
My Mitsubishi Outlander was involved in a car collision. I worked with Nate, the manager at the Collision Center, and he was absolutely awesome to work with. We partnered to stay on Allstate to get all the necessary approvals. His communication back and forth is some of the best I have experienced by any business in the last 10 years. He answers e-mails usually within minutes. He kept me up to date on the process and timeline to get the repairs completed. They installed all NEW Mitsubishi parts, nothing recycled or from a junk yard. The car was delivered back to me detailed, brilliantly shined, and in brand new condition. They have a life-time warranty on all they fix. I sure wish more businesses took the pride and effort in serving the customer as Alan Webb Collision Center and Nate do. I give them 10 stars out of 5!!! Great job NATE!!!!!
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October 2023 by jovita martinez
Best work ive seen! my car came out looking brand new after the rear damage was repaired. Great workers here.
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October 2023 by Lisa Syverson
Nate was very professional, personable, communicative and just all around nice guy. He kept us up to date on everything. Things may take longer but he was very upfront about it from the beginning given the shortage on parts which is out of their control.
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May 2023 by Melissa Westbrook
I want to first start off by congratulating whomever hired a new manager at Alan Webb Collison, because you deserve a HUGE HIGH FIVE!! I had the chance to meet Nathan this past week and I cant say enough about his customer service. His knowledge and expertise with the collision Industry BLEW MY MIND!! I've had other experience's throughout the Vancouver metro area with body shops and Nathan by far blew those shops out of the water! At this point I wouldn't take my business anywhere else, and can only hope Nathan stays around for awhile. Thank you Nathan for the positive experience, and I look forward to bringing you my business!Service: Body & Trim
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February 2023 by Piper Zimmerman
Gail is the Best in the business!! She is helpful and shows genuine concern for your vehicle! We have had the pleasure of working with her multiple times and I highly recommend this collision center!
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February 2023 by Gregory Duvic
Purchased a vehicle
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September 2022 by Cory Walaitis
I was only here to get a quote for services, but I am so happy Gail was there to help me quickly for no charge. They are really busy but also made time to help me right away.
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January 2022 by Ivy Masters
I really hate coming to the service center. There is always a problem. It’s very frustrating to have a service appointment, clearly explain that I have to have my car back within 4 hours and come back to find out no one has even looked at it. What good is paying for a warranty when they can never seem to get it right. Last time I was here for a seat belt replacement and they replaced the wrong one. I had to bring it back 2 more times till they finally got it fixed correctly. For the past 2 years I have had nothing but problems with the service department.
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January 2022 by Chris Whitmer
Took 4 months to put a bumper on. Come on
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September 2021 by Jeff Hanssen
Easy negotiation of price, professional customer service and working with the financing department was a breeze.
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June 2021 by Edna Small
helpful and courtesy staff
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May 2021 by Greg B.
I have taken my 2016 C7 Corvette to Allen Web on two different occasions to have custom work done. Both times they done exceptional work. The staff is professional, courteous and listened. Then performed the work exactly how I asked. Thank you Matthew and staff. You are awesome!!
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May 2021 by Carla McIntosh
Kind courteous sales representatives that take the time to explain everything in detail detail and give you the best deal that they can I love my new car
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February 2021 by Eric Heilman
4 or 5 small things they just don't have the detail for. But when I got my car back and my front right door speakers were blown. Mind you these are Morell seperates and about $2500 for the set. The GM Chris Porter basically said I blew them before I had the car worked on. Kinda called me a high schooler at 53 yrs of age and blast my stereo. I've purchased a new Maxima and my current car a 2015 Corvette from Alan Webb but I guess they won't have my business on the new C8. Alan Webb Collision center does not exhibit professionalism at the worker level and also in their management. You would be better off finding a different shop