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March 2024 by Carie W
The gentleman that gave me the estimate was great. Super fast and nice!
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March 2024 by Michael Ward
Excellent services and timely completion of our repairs.
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March 2024 by Cynthia Berry
I was extremely satisfied with the customer service (George, Sarah, John) and repairs on my vehicle. I was informed of each step and the thoroughness from start to finish and my car was ready 3 weeks early! thank you!
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March 2024 by Nikki Draquez
One of the best places that I have ever dealt with when it comes to car repairs. Very knowledgeable staff. Very friendly. The communication is by far one that most places only dream to be able to keep up with. Text messages to let you know what is happening with your car at every turn. I absolutely love this place.
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March 2024 by Dawn Schumann
I am very pleased with the customer service at Caliber. The front office receptionists were friendly and prompt in person or when calling in. George was wonderful and kept me up to date through phone and text throughout the process. Also, my van was returned earlier than expected and at a time when I was on that side of town so that I didn't have to make an extra trip. George, thank you for having it ready in that small window of time!The repairs to my van look great. Even my husband didn't note anything when he inspected the vehicle. I am very happy with the overall process.
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March 2024 by David Egan
Great Experience getting my car repaired without issue
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March 2024 by Emily Osborn
My experience was great! George was excellent and communications and keeping me updated with progress. It was a big relief that I didn't have to call for updates. They were sent via text message- HUGE PLUS. The staff was kind and respectful. The younger girl in the front office (cannot remember her name) was very helpful with all my questions and scheduling conflicts. Overall- great team work and communication on their end!!
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February 2024 by Nita Farrell
Great service. Excellent work.Services: Painting
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February 2024 by Stacey Barnes
Excellent body shop!! Every employee I came in contact with was friendly, helpful and honest! I would highly recommend them to anyone needing body work done!!
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February 2024 by Rick Nyhan
Waited over 2 months for a minor repair. Service was horrible. Felt like they didn't want my business and that it was a real imposition for me to want to do business with them.There are a lot of other repair shops out there..pick someone else.b
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December 2023 by Glenna Bahr
This place is awesome. Great customer service and they got my car done exactly on they day they said thank you very much!
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December 2023 by KAREN CONWAY
My car needed some repair after a hit a run. I came in, they looked at it and I made an appointment for about 3 weeks later. When I took it in, the receptionist was very casual. She said that the car would be looked at later today or tomorrow, that my insurance could give me a rental (my insurance doesn't) and they would order the parts. I assumed that parts would of been ordered when I took it in at the initial appointment (she said they didn't have the room to store parts). They finally got the part, but it was the wrong one, so they just put on the old bumper, so I could have my car back. I do have to say George the service advisor was very apologetic and put my car ahead of others so I could get it back. He also got the right part ordered, then painted, so I only had to bring my car in for one day to finally get it replaced. He would get a 5 star. but the whole ordeal that I went through would get a 1 star. It took 3 months. I think that they need to look at their process of how they do things. They were very good about calling the rental, when I went in to drop off the car (I was told by one person there, that it only takes 3-4 days to repair a bumper. I felt I could afford to pay for 3 days of rental). They were also nice to arrange a lyft to take me to and from the shop when I had to pick up the car and drop it off. They just didn't measure up to an experience I had years ago with another repair shop.
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November 2023 by Eileen Perry
Caliber collision was highly recommended by my insurance company as they provide a lifetime warranty on their work. This is a top-notch body shop with no nonsense. Worked seamlessly with my insurance company and local car rental company to give me a great experience. George Blizzard and the staff are professional through and through from the moment you drop your car off with them to the moment of pick up. Text messaging follow up kept me informed every step of the way on status of repairs. I would definitely recommend Caliber collision to anyone looking for a quality body shop. They did a phenomenal job, workmanship was quality, and I am completely satisfied and happy.
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November 2023 by FCI Vancouver Studio
We used Caliber Collision at the recommendation of our insurance, for one of our work vehicles. The quick turn around and detailed communication was spectacular! We couldn't be more thrilled with a process that more often than not, causes headaches for people. Thank you for your service on our vehicle-and although we hope we don't HAVE to see you again, we know we are in good hands if that time comes :)-Jordyn OstermeyerFloor Coverings International-VancouverService: Body & Trim
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November 2023 by Paul Smyth
Wonderful customer service from start to finish. George went above and beyond to make sure that I was satisfied with the work. I would definitely recommend Caliber Collision on Mill Plain for auto body work.
