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March 2024 by Joshua C.
So came in for a transmission rebuild quote on my 2010 Lincoln Town Car the process was easy and didn't take long. The issue I ran into that made me consider another shop was the front end manager. The front desk lady used the words that I've seen in my 5 years experience in car sales which shot up red flags that I'm about to get over charged and screwed the famous quote is "in order to save you the most money" mentioned at least 15 time when I had questions about specifics like using limousine grade parts explaining my concern because other shops have used sedan grade parts which will fit and function on this car but will not last because the car is a long wheel base and requires all heavy duty special purpose equipment where available I ask similar questions about using OE Factory Fluid Motorcraft Mercon LV and asked what they use. Every question I had was again responded with a vague no direct answer and always included "to save you the most money" That right there was red flag enough for me to take my business elsewhere trust is a very serious thing and you'd be better off saying I don't know instead of sounding like you're reading from pre prepared script that they similarly give to telemarketing sales people who often take advantage of their customers and customers live to regret it. My gut and my knowledge of my own car tells me I shouldn't trust your business and it's unfortunate because I've had my 1st 2 cars serviced at Ammco in Anaheim CA which took very good care of me and it's unfortunate that this business is a franchise with no system integration for customer service records I think owners should consider that for purposes of maintaining good quality service with customers and not run the risk of losing one when cases like these come up. I give 3 stars because the inspection was thorough and timely.
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March 2024 by Courtney H.
Front desk staff woman was very knowledgeable and helpful ! Honestly I about yanked my appointment because of all the reviews on here but it was a great experience and would recommend. The only thing that was kind of annoying was the ring cameras that constantly say "hi you are being recorded " probably went off 30 plus times while I was there didn't really make the front desk seating area welcoming at every move it would go off. But I understood it's on fourth plain and the sketchy folks that might go in
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February 2024 by Rian A.
This place scams people. Went in there asking to have my transmission looked at. Came back saying I needed a full transmission replacement and quoted me $8,700. Took it to another transmission specialist and the guy said there was nothing wrong with my transmission and the problem was the engine mount and U-Joints. Fixed it for $800. Screw AAMCO.
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February 2024 by Diwas Pandey
Got my transmission oil changed just in an hour. They also did free inspection. Loved the service.
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December 2023 by Donella Muzik
Elisabeth and the tech team are terrific -- great communication, friendly, and best of all, they know their stuff. I came in for a leaky transmission and they had me fixed up as quickly as possible. It was a complicated job, but they made it as painless as they could. Two thumbs up! ????
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December 2023 by Sean O'Connell
A little more than a few weeks ago my daughter's Ford Focus caused her some problems. We figured it was a transmission issue. I took it to a mechanic I recently started using and they confirmed it was the transmission recommending to replace it. For $7200!!! OMG. My brother recently had his transmission rebuilt by Aamco and recommended I call them.Elizabeth was excellent. Sometimes you can tell when someone really cares. She emphasized that the transmission rarely needs totally replaced and strongly suggested I at least let them look at it. I agreed to do so.When I called back to check on towing Brian, the owner, answered. Again he seemed to really care. He told me of the 100s of transmissions he has seen he only totally replaced one.$3900, a warranty, car still on the road and daughter happy. Saved me over $3,000!!I strongly recommend this mechanic!
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December 2023 by Josiah Biles
Elizabeth at the front desk was very helpful and the repairs were done well. We had a transmission replacement on a Subaru outback, and they were great through the whole process.
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November 2023 by Phil W.
I HAD GOOD EXPERIENCE AND STRIAGHT SHOOTER AND SAVED ME A TON OF MONEY. WILL BE MY GO TO SHOP.Service: Transmission
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November 2023 by April Golden
Liz Moore was so helpful and kind. She goes above and beyond to help explain everything to me. I am a widow. My husband took care of car maintenance. She explained everything and was very patient with all my questions. Great customer service!
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November 2023 by ForLifeCars
They bless my clutch trans feels a little better now than it did I can actually grab 2nd gear! Haha very nice people and knowledgeable techs!Service: Transmission
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November 2023 by Ben Tracy
Engine light needed a diagnostic bumper to bumper check. This was a Aamco free check service. Needed decal hours to go thru the total process.Recently had transmission fluid replaced. Was so impressed with their customer service returned over concern about the engine light.Great news. Just some outdated codes that had never been deleted.No charge.Whatever Aamco car services do that I need, now and in the future they earned my business 100%.Wouldn’t think of going anywhere elseBen Tracy, La Center10/16/23
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October 2023 by A New You
Whether I lived outside of town or just down the road like I do today, this location has served my vehicle that keeps my family unit safe. I have Auto Trust Issues. However AAMCO has never done us wrong.
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August 2023 by Stacey Lampe
Worse place I’ve ever taken my car.. Beware do not go to AAMCO on hwy 99 in Hazel Dell. Go anywhere else. If I could give no stars I definitely would ???
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July 2023 by Jeremy Mcalister
Free inspection, which was cool. But they tried to get me to replace a clutch that didn't need to be replaced. I would have been out 2200 dollars to fix nothing.
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July 2023 by Susie Moline
I wanted to express my humble appreciation of the owner Brian. I had a problem and he went way above and beyond to solve my problems with my car and I have had work done there before and alway a good job. I will tell all my friends to come to Aamco they will be treated honestly and fairly.