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March 2024 by John Peterson
Worst mens bathroom I have ever been in, no joke disgusting
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March 2024 by Faith Murphy
I’ve been a member since 2022. I recently cancelled the membership because it got WAY too crowded from 5-9pm…the annual “New Year Resolution” crowd joined so I joined a private local gym. ??♀️I think the highest membership is a good deal with the buddy pass and amenities included. They’ve added a bunch of squat platforms in the last couple months. Good machines. Wide variety. Tons of cardio machines ?? never done a class but it’s always full when they occur.
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March 2024 by Lis W
On March 5th 2024, I signed up for a trial membership at 24 Hour Fitness, paying the nominal fee of $1 in cash as part of the sign-up process. At that time, I was explicitly told that a credit card was required to be on file but was not informed of any additional charges beyond the initial $1 trial fee.To my dismay, upon reviewing my credit card statement, I discovered a charge of $56 from 24 Hour Fitness. This unauthorized charge was made without my consent or knowledge, and it was not communicated to me at any point during the sign-up process or thereafter.This blatant disregard for transparency and customer trust is deeply concerning. It is unacceptable for 24 Hour Fitness to charge my credit card without my explicit authorization, especially for an undisclosed fee that was never agreed upon.I demand an immediate refund of the unauthorized $56 charge and the cancellation of any future charges associated with my trial membership. Furthermore, I expect 24 Hour Fitness to conduct a thorough review of its billing practices to prevent similar incidents from occurring in the future.I urge you to take swift action to rectify this situation and restore my confidence in 24 Hour Fitness as a reputable fitness provider. Please provide confirmation of receipt of this complaint and details on the steps you will take to address my concerns.
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March 2024 by Mathew Knights
Gym itself and staff are great, just wish there was a rule about people using 1 machine at a time. There is always someone leaving a bag/ bottle at one machine while using another near as if to claim as theirs. Not very community like.
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February 2024 by Keegen Miller
Staff was super unhelpful the lady with tattoos who claimed she was the “sales expert” didn’t help us the first time we went because our names weren’t on anything because we just moved here then we tried going again and she said we weren’t allowed to go their and she’ll call her boss to see if we can workout I wanna talk to the actual manager he need to get his staff in line because frankly their all rude and also they don’t even open all the gyms for 24 hours we went to a different gym to see if we could workout with our free trial and it wasn’t even open
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February 2024 by Chelsea Williams
I was a member here for a while and the staff was always super nice but it was packed and lots of people hogging machines forever and the cleanliness is not great. I would be in the stretch cage or on a machine and the floor was so filthy every time I was there. No matter what time of day. I realize it’s a floor and people walk on it but it looks like it is never vacuumed ever. I do like the variety of equipment here though
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January 2024 by David Daughtery
need to update some of their stuff. Tricep Machines , fly machines You only got one.. And Up-to-date, chest machines.
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December 2023 by Roman T
This place is in dire need of remodeling.
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December 2023 by Natasha Miller
Nice but the hot tub could use a little more love <3
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December 2023 by Kelsey O'Sullivan
Staff were really nice. The cleanliness factor of this place was horrible I was pretty grossed out. The bathroom had hair all over it. It smelled so bad. The pool looked like the ymca. It was disgusting. The sauna was small and coed. And there were hardly any disinfectant stations on the workout floor. So people were not at all wiping up what they were using.
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December 2023 by Denise Croucher
The showers are always cool to cold. I think they need to replace the recirculation pump!The pool is nice to swim in and the staff is friendly.
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December 2023 by Evan Moriwaki
This is my regular gym! I appreciate that the staff has been helpful and equipment maintained. Casper at the front was really helpful on working with me with my membership! He made the process quick and laid out my privileges concisely.
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November 2023 by David
To the ownerThe equipment was great. However two big gripes.The bathrooms have zero air circulation, and it is DISGUSTING being in there. It smell is terrible and the vents on the celing ment to pull the stench out are covered in dust not allowing any circulation in there. This is a gym and the bathroom is important.Second is the water pressure on every foundation. For God sakes turn them up amd stop trying to nudge people into buying your over priced bottled drinks.
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November 2023 by kevin winkle
You have to be kidding me, pools and saunas, but no swimsuit dryer in the men's room? Come on are you too cheap to afford that? Like it's broken and missing and there's a place where it should clearly be. Now I have wet clothes molding in my trunk right now cause I don't have time to get back to a different dryer. What a joke! Figure it out. Seriously that's may be a dealbreaker for me. I might have to cancel my subscription.
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November 2023 by Hank T
This is the worst hot tub I've experienced. So much foam... They say it's because they got new powerful pumps... Really?
