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November 2023 by Tyler Pinkston
This Walgreens is wonderful. There are always available parking spots, and it's easy to come and go quickly. The staff is always very polite, knowledgeable and helpful. The products are always well maintained and reasonably priced. The pharmacy is nice and convenient as well. I will definitely be returning.
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November 2023 by Gayge B.
This location has poor service. The business does not appear to be an eye pleasing place. It's usually has clutter all over the parking lot. There is only one drive through window at the pharmacy. Which pharmacy wait times are crazy never less than 10 mins no matter if you're inside or at the drive through. The staff does not have any customers service skills. I'm sure the staff is underpaid as well.
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October 2023 by sarah long
Wajeeah is such a friendly and helpful pharmacist!! She will always try to help you figure out your insurance and get your script filled quickly. She is why i use this pharmacy regularly.
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September 2023 by Chris M.
Been on hold for over an hour. No callers in front of me. I drive here and there are only two people and a trainee trying to give vaccines and prescriptions to 8 people in line and vaccines appointments every 15 minutes. Get your staffing up! Avoid this location.
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September 2023 by Mr. Doodle
Complete idiots at the drive thru window…the gal with the towell on her head needs serious training !
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August 2023 by Isaac I.
Had a curbside pick up order and the delivery was fast and simple. The worker was kind and helpful. Great service overall
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August 2023 by R Van Vleck
Went in to pick up my photo order. It was done on time and accurately, and the staff was friendly.
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June 2023 by Sharon M.
The staff at the pharmacy is rude. I wanted to talk to the pharmacist regarding a medication and request if they can give me an emergency supply even for a day or two until my doctor can send them the refill. It wasn't a narcotic. The lady on the the other line just kept saying, "we can't do that" and when I asked if I can talk to the pharmacist, she went to talk to the pharmacist and I heard the pharmacist said to just hang up. So they did! No compassion at all.
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May 2023 by Leo & Mom
Great location , but front end staff need some training. You walk in and you don’t even know who works there because they aren’t in uniform. And there’s always a wait to check out . Every time I go , the line is all the way back to photo and other staff just watching and not opening the other register. I hope their new store manager will put this place into shape because it has a lot of potential!
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April 2023 by Elizabeth M.
Ridiculous service. Drove from another town because Walgreens near me photo not working. After confirmation my order was ready I drove over and they could not find my order .
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March 2023 by Msp K.
terrible customer service! the African American gal is so rude I can't! was told to go home wait 24 to 48 hours for a 1 hour photo manager yelled at me omg those 2 need to be fired deserved -5 stars!!!
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February 2023 by Shane'a Nelson
I’m a very patient person and try to give grace to this exact location being that it is convenient to me. But I must say the customer service is ALWAYS poor, including the pharmacy. My child had a prescription sent yesterday, never received a phone call to notify if it was ready for pick up so today I went in to check on prescription, after first almost giving me THE WRONG medication for another patient they then tell me they do not carry said prescription, totally understandable, but when asked would I have been notified at all of this matter if I had not come in, only response was I can sign you up for text alerts. It is one thing to not have said medication but it is completely unacceptable to not at least notify patient so that they can proceed with another facility. Luckily I just told them to send it to a hospital pharmacy and now we must wait another 2 hours for said medication. I am only frustrated as this is for my six year old who has strep throat and is in pain. I always have to brace myself before going into this store for basic essentials, but at this point it is not worth it and I’m totally okay with NO LONGER giving Walgreens a dime of my money.
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February 2023 by anna
I urgently needed my visa photos to be taken so I could e-file for a visa online. The deadline to e-file is in a few days so I only have so much time to get my visa photo done and I have work the next few days so it had to be today. I got my photo taken and it looked very dark and my shadow-y at first. The associate reassured me that the photo would be retouched and it wouldn't be that dark after the retouch. I also purchased a digital copy on a USB stick because I really only needed a digital copy. She then finishes retouching and doesn't ask if the photos are alright, just tells me they are done and printed them and tries to ring me up for the photos. My mom opens up the photo holder and sees the photo and says they look really dark and she's never had passport photos that looked that dark and murky. The associate basically dismisses our claims and simply responded along the lines of "well I retouched them already and the manager looked at them and signed off on them so they're fine". She completely dismissed us and we left thinking maybe it was okay despite our doubts. Big mistake. I took the photos on the USB to the travel agency who is helping us e-file later today and they told us the photos did not meet the requirements. Looked at the photos and turned out they accidentally gave us the ORIGINAL, NON-RETOUCHED photos on the USB. I showed them the physical ones and asked if they could use those since those are retouched. Nope. The background was better on those but the face was too dark because they didn't even retouch the brightness. Called customer service since the Walgreens is closed and they told me there are certain specific requirements that the photo center is supposed to meet in order to pass a photo, and after looking at requirements and example photos, it really does not take an expert to know the photo wouldn't pass. I still can't believe they passed my photos and I needed my visa as soon as possible as my grandmother is very ill in another country. I needed to e-file TODAY but because the agency rejected my photo I have to wait until the weekend passes to go back and then it is the holidays in the country I am visiting. I only got notice two days ago about my grandmother's condition drastically getting worse so I didn't choose to wait until the last minute.
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February 2023 by Scoot Jockey
Over 20min hold on the phone for the pharmacy, then the pharmacy hung up on me. Went in to inquire about vaccinations, was told to schedule online. Scheduled online just to find out they were out of the vaccine I needed. I took off from work for this and missed a whole day of work. So very rude and at least unfair for me.
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December 2022 by Laura MacCary
Updating my review:Pharmacy used to be fantastic, now badly understaffed. The staff they have are great, but can't compensate for mismanagement by corporate. My auto refills are canceled nearly every month, and I have to re-request the fill every time. Then it takes a week beyond that point due to medication shortages. But that means I'm missing several days of pills every month. Last straw: this time they then abruptly CLOSED with no explanation or announcement of when they'd be open again. I moved my prescriptions to a 24 hour store in Lakewood.Still, much love to the pharmacy staff who've seen us through nearly 2 decades of health, and kept us loyal this long.My former 5 star review:They've been excellent, enough that we were relieved when we got different insurance that allowed us to return after 6 months using another pharmacy. They know us by sight, greet us by name, remember to see if my husband has prescriptions ready when I go to get my own.
