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July 2024 by Jamie Sheppard
Owner is rude and unhelpful. Will never return here.
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June 2024 by DJ iSizzle
I had a flat tire that needed urgent replacement, and Shell in University Place off Bridgeport Way came to the rescue. Even though they were closing in 20 minutes, Jim, the technician, went above and beyond to help me out. It's rare to find a business that is willing to take the time before closing to assist customers, but that was not the case here. Jim was incredibly polite, thankful, and genuinely appreciated our business.
What impressed me even more was Jim's attention to detail. He noticed that we needed to replace the lugnuts because the previous owner had installed different ones. This level of care and expertise is what sets Shell apart.
As an added bonus, Shell offers gas pumping service, making the entire experience convenient and efficient. Overall, it was a 5-star experience, and I will definitely be returning for any vehicle work needed in the future. I highly recommend Shell in University Place for their exceptional service and customer care.
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February 2024 by Rogue Cortex
They've always been professional and polite here. It's nice that they pump gas for you. I've never had an issue with getting an oil change for a fair price.
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February 2024 by Eric Helal
Great service from kind, local fueling station.
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December 2023 by ATLAS ATBIR
I went there to fix my flat tire the guy did not do it the right way he cost me 32 dollar the surprise come after he fixed after 2 hours the tire was leaking when I went back to get my money back the guy was really rude and stupid I don’t recommend this place if I could give them zero I would
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October 2023 by Calvin Riley
Got an oil change last Thursday.Took a nice walk to grab a coffee and pastry, there's a park across the road to walk around and wait,and shops to visit.Cost was about $57 bucks which is a little higher than if I did it myself but not enough for me to go through the hassle of crawling under my car.
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October 2023 by David Poole
Requiring an attendant is stupid. It's great to have available if someone NEEDS it, but not everyone does and not everyone wants that. It causes unnecessary wait times. I only stopped because I was desperate for gas. Upon leaving I immediately see thst their price is 30 cents higher than the Fred Meyer down the street. What a rip. At least the attendant was nice.
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September 2023 by mike vaudrin
Great service!
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July 2023 by m n
This is a service station that has mini or full service. They will pump the gas for you. I went there also for brake pads and headlight bulb replacement. The owners are passionate about service.
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May 2023 by Sharon LeMay
I think my car was serviced today after honest recommendations & very reasonable labor cost. Thank you.
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February 2023 by Celeste Snyder
If you are ever concerned about any issue with your car, this is the place to go! The owners and staff are incredibly kind, and will make sure you’re ready to be safe on the road!
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February 2023 by G Boyd
Great to have a station that still gives great service
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December 2022 by Shirley C.
Don't count on getting your fuel points redeemed at this Shell station. I handed my card to the attendant and told him I had a $1.00 per gallon discount coming with Fred Meyer fuel points. He filled up my tank and when he handed me the receipt, I knew he hadn't applied the discount. He claimed I didn't have any fuel points. When I insisted on having another employee type in my rewards number to prove my point, it showed that I did indeed have fuel points. I left feeling cheated. Is this a one time occurrence or a common practice to rip off customers? Either way, the Shell Station in University Place has lost a local customer.
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November 2022 by D GW
I recommend this station to everyone. I even handed out copies of the repair sheet and now I don't have one. ?I wish we had more stations like this! ~Thank you!
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August 2022 by Nitannja James
Very nice and kind, definitely will go back
