BECU, a not-for-profit credit union, provides its members with better rates, fewer fees, and free financial guidance. Customers consistently praise the exceptional service and support they receive from BECU employees. At the University Place branch, Laura Moore, Christopher Wall, and Phillip Shaw have been recognized for their outstanding customer service. Laura Moore was commended for her seamless loan application process and embodiment of the credit union's R.I.C.H. values. Christopher Wall went above and beyond to help resolve a customer's issue, offering helpful advice and resources. Phillip Shaw was also praised for his kindness and efficiency in serving customers at the University Place branch. The BECU team has consistently proven to be invaluable, with customers describing their experiences as smooth, positive, and helpful. The credit union's focus on providing personalized support and guidance has earned it a reputation for delivering exceptional service to its members.
Laura Moore is very knowledgeable and professional.
March 2025
Mr CHRISTOPHER W. Has been a most IMPORTANT, and WONDERFUL ASSET to my banking experience, ( and financial SANITY) I really appreciate his support, PROFESSIONALISM and IMMENSE IMPECCABLE customer service!!im honored to be able to be here!!!
May 2024
I like that the ATMs are inside the lobby area. Feels a little more secure that way. Especially at night.