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December 2023 by Mary Jane
They had some great specials going which is nice.I typically don’t care if the employees don’t acknowledge me while I shop, I don’t enjoy conversation lol, but if you’re going to watch(stare) at people as they shop, might as well greet them?Finally went to go pay and got in line, it was my turn to pay and the cashier just walked off? I’ll just stick to ordering online… You guys sure know how to make people feel welcomed…. Definitely some girls in there that don’t belong in customer service.
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October 2023 by Monica Lopez
Excellent!!
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July 2023 by Ila Hoptowit
They would not accept any of 5 coupons! Reason, said I physically need in hand!!!
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July 2023 by Adderly hanefeld
Well I didn't find out any of Victoria's secrets while I was there but there was some REALLY NICE woman's lingerie there!!! Of course it's a cool store.
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July 2023 by Tami Rodriguez
I don't usually buy anything from Victoria's Secret except for a particular body spray that I like. This time, though, they had a clearance sale I couldn't pass up.
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April 2023 by Julie M
Spent over $300 on an online order. Went to the store to try to return $30 worth of it and exchange a pair of leggings. They were extremely rude from the start and told me I had not purchased the items because according to them online SKU's are different than in store ones so even though I had the receipt in hand they refused to refund it. They said I needed to have the online order number for them to try to help me, which was also on the receipt!I asked about exchanging the leggings and asked where they were in the store and the employee showed me something completely different and wouldn't help any further. She said if they weren't on the shelf I'd have to exchange them online.I went home and looked at the items and the receipt and it LITERALLY TOOK ME LESS THAN 30 SECONDS TO FIND EVERY ITEM ON THE RECEIPT!!!!!!! The SKU's were identical on the tags and the order receipt!!!!
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February 2023 by Jesseka h
Nice selection. Prices are a bit steep.
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February 2023 by Tamara Meacham
Always a wonderful fulfilling experience
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January 2023 by Johnnie Chatman
Good place to shop for family
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May 2022 by Amy Neil
The lady's were super helpful, respectful . Consumer service was amazing.I highly recommend this place
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April 2022 by Angela B
I've always had positive experiences shopping at different VS stores. This one was the first one that I've been to that was horrible. I was taking 3 different colors of the same bra but was told only one color and pick it as they all fit the same. I'm sorry but I like to see if the color looks good on me or not. That was ridiculous. I was also measured incorrectly. The cashier had an attitude so I decided to just leave and not buy anything. Do yourself a favor and just shop online or elsewhere. Will not return to this store
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March 2022 by Hannah Montelongo
Their fragrances and body care products are very affordable and smell great!
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February 2022 by Rasta Fari
Always a great store, stock is a little depleted but still was able to find good things
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December 2021 by Natasha Siekawitch
The employees are rude and follow you around every where. It was extremely uncomfortable. I usually love Victoria Secret but not in Yakima. I was looking at the perfume and sprays and picked up one to spray to smell then set it down and a employee from across the room yelled Are you going to pay for that? My boyfriend and I looked around to see who she was talking to and it was only us around that area. My boyfriend said excuse me to the girl and she was like Is your girlfriend going to pay for that? I was going to buy a bottle but after she yelled like that across the store and made it seem as tho I had pocketed it or something we told her not anymore. As we started to walk out she ran to the perfumes and saw that I had set it down and turned all embarrassed. Even a co worker came up to her and said she was out of line but yet they made no attempt to make it right with me and now I will always tell ne and everyone I know to NEVER SHOP AT THIS ONE IN YAKIMA. at least until they find better emoloyee who know what they r doing
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November 2021 by Egepel Black
This store is what l love to shop my body lotion....Great, service and wonderful people!?
