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“This was the first time I was in there. Stood there for a long time before I realized I had to 'sign in' to get in line. They should have it marked better. For those who aren't tech savvy or don't have a smartphone, I could see that could be very frustrating. Why not just take a number? Once I was helped, the staff were very friendly and knowledgeable.”
“This is my go-to place in town. Not only is he professional, but he is equally knowledgeable about phones, which allows one to avoid the corporate hassle of major cellphone companies. Highly recommended!”
“Small family business with affordable prices, and friendly service. Ricardo fixed my broken screen, and I have also upgraded phones multiple times at their store. There are multiple selections of different phones available. Would recommend to anyone looking for service they can trust!”
“my wife and I went to AT&T at 2401 S. 1st St. in Yakima, Washingto, we were met at the front door by Aaron Vazquez and what a gentleman. He was so helpful. He went out of his way to make our situation go away and it was a very complicated one is that. we are so grateful for people like Aaron, and those people who work if that particular AT&T, and we just want to thank him and the rest of the crew for being so wonderful and making a situation that was not so great turn out to be great once again thank you again Aaron. Captain, William H Adams.”
“This past Thursday I called Verizon asking about trade ins and Jesus was very professional and personable. I went into the store knowing I wanted Jesus to help me. I have to say nowadays customer service just is not the best but I appreciated the assistance I received He was extremely knowledgeable, relatable, and understanding of my needs. We switched from android to iPhone and he was very patient with my many questions. He was transparent with pricing and one time charges which I APPRECIATED. I am a happy Verizon customer today been with you guys for bit over 8 years have to say give this guy a raise if you can!!!”
“I went in for an update and it went amazing, I was helped by Mia and she gave me so many options. She is a great associate and made my experience a great one, glad I chose AT&T.”
“Olivia is exceptional , very knowledgeable about products and services was able to answer all my questions and concerns ive been to other AT&T stores and have had multiple mistakes done on my account . Shop AT&T 72nd !!! BEST”
“Came in too repair my samsung s22 but instead of doing that , they made make the best decision on getting a new 13 pro max! Very caring and honest ! Id recommend to anyone who needs making the best decision on their phone”
“Good service that Jonathan has given me is excellent! ??? thanks to him I have a new phone at an excellent price, I recommend Jonathan's service ?% recommended”
“Sandra was an awesome help in getting my number ported over and keeping my IPhone 15 plus! She was able to help me switch to their service in just a few minutes AND keep my number! I’m super happy to have an unlimited phone again without all the extra contract stuff!
They are under new management (Sandra) and I recommend going here if you need to get a great phone plan at a price that’s more affordable than the others on the market.”
“Best store in town. They helped me with my upgrade and got a free mug! They continued to have customer appreciation which get us credits. Coverage is awesome! would recommend coming to this location for sure!”
“Came in needing a new iPhone and was met with such amazing hospitality. The manager took time explaining the new features on my phone and was pleasant to talk to! Would recommend stoping by!”
“I was changing plan types, and Alexander put in SO MUCH work to smooth and expedite the process. He was swarmed by customers with tech support issues, and was able to handle a potentially tense situation calmly and effectively. He was even able to help another customer while on hold dealing with my plan.”
10:30AM - 6PM
2526 Main St, Yakima
Mobile Phones
“Great service, had my daughter's tablet and my phone screen fixed here. Had no troubles afterwards. polite and friendly employees, especially the young lady who assisted me.”
“I couldn't find the microphone on my keyboard after an update and they were able to help me and were super friendly and polite. I have shopped here many times great staff, they are patient and knowledgeable. If you are looking for a good cell phone great coverage at an affordable price along with a staff that can help you make the right decision I recommend this place.”
“I have my son and my daughter and my boyfriend on my account they are on my family plan. and We like to travel. and We use google stuff a lot. and We are so glad that are smart phones has protective cases on them. and So it doesn’t break on us at all. and We are so glad that they have a great family plan. and I have tried other cell phone companies in the state of Indiana. and I ended up going back to cricket and It is the best one that I have been using for my cell phone family plan. and It is the best company for our family.”
“A very good service and good attention with good promotions, although there are times when the network is unstable and fails to play videos. It would be nice if they corrected those problems.”
“Mi cargador, no charge no more, and so we went to the T mobile store. Xina, went over my opciones and found me a charger that actually worked. van a regresar por mi linea de trabajo. Gracias Xina.”
“I have been a US Cellular customer for over 25 years and the very best Consultant by far is Bryan Carmona! He is brilliant and makes your experience pleasant and informative! Thanks Bryan for your outstanding personality whichhelped us in our stressful tech world journey!You are going to soar in life,we appreciate your help and support!”
“i'm an ex employee, i was homeless for some time and i was dealing with my health and my partners health (we both have chronic illness) in the mix of all of that and being in and out of the hospital and urgent care 2 days at least a week. i communicated that to to them and their culture specifically is all about equality for all workers and their customers regardless of race, religion, DISABILITY, identity and political views and i was all for that as someone who is queer and disabled. i gave them all of mine and my partners doctors notes and constantly updated the ETL in my department about everything and they seemed very understanding. well they let me go for missing work and i asked them again if they were aware of my homelessness at the beginning of my employment there and me and my partner being in and out of the doctors and ER and they said yes. so much for company values. so if you're disabled and get sick a lot like me and are in and out of the doctors and hospital just know that Yakima Targets Upper Management does not care about it even though it's in their core values and culture. I'd like to give some shout outs thought to the team leads who were amazing and made working there so much better and those people are Wesley, Jen and Michelle and my friends in made there who i will not name. the 5 stars are for those people. if it wasn't for them i'd leave 0 if i could.”
“I went in today with an issue for a phone I was setting up for somebody.Carlos went above and beyond to help me out and figure out the solution to the problem that had been going on for 2 days. He was friendly, kind, hopeful and patient.”
10AM - 5PM
1020 S 3rd Ave, Yakima
Mobile Phones
“I am so frustrated with this service. After having it for 6 years and always being on the family plan they chose to change the service and they separated all of our lines off of the plan. And 2 of my family members went without service for 5 days because of it. Mad and beyond dissatisfied with the customer service . I have a logged time of 7 hours total combined hours spent on hold and trying to talk with a service agent getting absolutely nowhere.”
“We have a business account with Verizon.
We had some questions and needed to upgrade four lines. José Estrada our business rep spent 2 hours on the phone with me and answered all my question. He also helped me do my upgrades online since I could save an additional $400 doing the transaction via the website!
He was supper helpful and very patient with this process! I would highly recommend him if you have a business in the Yakima Valley!”
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“Went in for a charging issue and my Rep was a young gentleman named Samuel. He was fantastic, honest, listening, and helpful. When it's time for an upgrade I'll be looking for him to help me with that. Ask for Samuel. He has your back and best interest in mind. Thank you, Samuel! ?”