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January 2024 by Allen Hailey
Anthony was so helpFull! I searched all over for these specific ugg ulta mini in my size ! He took the time and found them for me- super thankful for him and all his help!
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December 2023 by Gavino Sanchez
Loved talking to one of the workers, he was really chill and nice to talk to.
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June 2023 by josie salazar
Brennen and Anthony are awesome!I absolutely dread buying shoes, and these two guys made it fun, easy and simple.I never knew knowledge about shoes was a thing!Thank you guys so much for everything. And if I had my own business, I would steal you guys!
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February 2023 by Kelli Oliverez
I went into Journeys to exchange a pair of shoes. The whole staff was amazing. Jesse one of the store managers helped me and remembered me purchasing the shoes 2 weeks prior. He even remembered the size I got. He was so kind, sincere and well mannered. The other 2 gentlemen working were also very helpful. It was a wonderful experience . I will definitely be back.
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November 2022 by Yogeek Melina
I had to return some shoes and it was a little tricky from being an online purchase and what not. The manager was FANTASTIC!
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October 2022 by Terra Mahre
My teen and preteen love these clothes...saggers, I can them, but a friendly staff and we love that you write their name on the dressing room door. Lots of themed tshirts and sweatshirts too.
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September 2022 by Amy Smith
I was shopping for sneakers with our autistic child who has sensory difficulties. We went to every store at the mall trying to find shoes that fit and were pretty discouraged. We went into Journeys Kids at the Yakima Valley Mall (store 0904?). Jack welcomed us into the store and did his very best to find shoes that met our sons need for no laces/easy to get on shoes. I'm pretty sure he went back and forth at least six different times. The entire time we were there, Jack treated us with Grace and didn't make us feel like we were wasting his time. I just want to say Thank you for making a difficult job as pleasant as it could be!
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June 2022 by Jaymes Loderaon
Really good customer service here. Told the guy that approached us that i was looking for a shoe that would fit my very wide feet (serious, womens shoes in ultra wide dont fit), and he totally ignored the womens section, and found me a shoe that fit very nicely on the mens side.I would recommend this place to anyone passing through or taking a vacation!
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January 2022 by Victoria Thompson
Best shoes!!
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October 2021 by Annalee Von Schriltz
Stopped in here with my child to ramp up her shoe collection, sadly we waited 30 minutes for this store to open but it never did. Online it says 10, other stores in the mall said it normally opens at 10 but that wasn’t the case today. Very disappointed!
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June 2021 by Victoria Van Horn
Best shoes!!
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April 2020 by Lucia Cuevas
Returns Suggestions....
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December 2019 by Tranquilino Mendez
Trey don't had the size of the shoes but they sold to me I bigger size. The seller know they doesn't make smaller size. I'm definitely not going back again
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October 2019 by Santiago Gonzalez
Good service but never have size 9!
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October 2019 by Rita Yates
Fun place for knick knacks
