JCPenney in Union Gap, WA, is a well-known shopping destination that has provided style, quality, and value since 1902. The store offers a broad range of products, including fashion, home decor, beauty, and accessories, catering to various lifestyles and budgets. Customers appreciate the store's size and convenient location, as well as the friendly and helpful staff. Many have highlighted the ease of returning items and the great deals available, with one shopper finding a pair of shoes significantly discounted. The makeup department also receives praise for excellent customer service, particularly in matching skin tones. However, some customers have noted that longer checkout lines can be an issue when the store is busy. Overall, JCPenney is highly recommended for its variety and value.
Great Jewelry & Customer Service! Hugo was nice and very helpful. He went out of his way to answer any questions that we had and spent his time making sure we had everything we needed.
May 2024
Nice store. But really, they should have a few more checkers on at the same time. I really dislike the long lines when everyone wants to check out at the same time.
January 2024
Store size and location are perfect. I had a gift to return and they made it easy. I was able to turn around and get something comparable, finding it quickly. Although there were plenty of options I could have spent more time on deciding if I needed to. Friendly staff, highly recommended.
