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“This was the first time I was in there. Stood there for a long time before I realized I had to 'sign in' to get in line. They should have it marked better. For those who aren't tech savvy or don't have a smartphone, I could see that could be very frustrating. Why not just take a number? Once I was helped, the staff were very friendly and knowledgeable.”
“Wanted to send a huge thank you and shout out to Jeff Randolph and his team at Advanced High Speed Internet. They went above and beyond yesterday when our internet was being funny and got us fixed and back up to business speed.
Great service is an understatement! If you or someone you know is looking for a company that offers stellar customer service look no further than Advanced High Speed internet of Yakima.”
“V wireless helped me switch phone carriers, get a new phone and helped with the hassle of handling the many hoops that each phone company has when it comes to switching services. They were helpful every step of the way! 10/10 recommend!”
“Good service that Jonathan has given me is excellent! ??? thanks to him I have a new phone at an excellent price, I recommend Jonathan's service ?% recommended”
“Miguel came out today and took care of our internet problem and was efficient. Everything was done in like 30 minutes. My original appointment was on this Friday but they had a cancelation and called me knowing today was my day off. Very impressive. We have had Washington Broadband for over 3 years and would recommend them highly”
8:30AM - 5:30PM
1715 S 3rd Ave #1, Yakima
Internet Service Providers
“Was in the middle of a build and needed a new back mount and air cooler. Don and the staff was very patient and resourceful and took the extra time to look for what I needed. They also didn't charge me an "arm and leg" amount and didn't try to upsell me on the cooler; They provided a reasonable price and type based on the processor I had.I will admit, judging from their stock, their prices are obviously higher than what you would buy online... But here's the thing with any brick and mortar store, you get the item NOW versus having to wait (they have a pretty good return policy, so be sure to keep your receipt). So, if there are parts or pieces you need and don't have the luxury of time or don't care about the small extra cost, I really recommend checking this place out first. Also, Don seemed like the knowledgeable person to simply ask for advice as well.”
8:30AM - 5:30PM
1715 S 3rd Ave #1, Yakima
Internet Service Providers
“I have been in several times, to purchase some items needed over the last year or so. Always greated by the friendly people who own and run it. and impressed with their technical knowledge, and help. Most recently my old (15 yr old lap top) lap top has many problems, and some new issues, so after discussing what the possibilities of repair and extended life, and costs, and options, looked at some of the used lap tops they had, and ended up getting one to replace my old lap top, (now relegated to only one task till it goes the big processor in the sky) Again, great people to deal with, honest, and very customer focused, if you have computer issues, this is where you should go.”
“I was changing plan types, and Alexander put in SO MUCH work to smooth and expedite the process. He was swarmed by customers with tech support issues, and was able to handle a potentially tense situation calmly and effectively. He was even able to help another customer while on hold dealing with my plan.”
“I have had another company for internet for 10 years. In more recent years I have poor connection and spend so much time watching the white circle spin. I called to inquire on placement of the dish and the basically told me I was burnt.I decided to make the change to Gigabeam internet. My neighbor recommended them as her son had connection to the local branch. Let me tell you what, I beyond happy with the customer service provided by the office and techs, and so far the connection and download times have been 100% better! I am spending more a month but I willing to do that for the great service!”
“Best store in town. They helped me with my upgrade and got a free mug! They continued to have customer appreciation which get us credits. Coverage is awesome! would recommend coming to this location for sure!”
“I couldn't find the microphone on my keyboard after an update and they were able to help me and were super friendly and polite. I have shopped here many times great staff, they are patient and knowledgeable. If you are looking for a good cell phone great coverage at an affordable price along with a staff that can help you make the right decision I recommend this place.”
“I have been a US Cellular customer for over 25 years and the very best Consultant by far is Bryan Carmona! He is brilliant and makes your experience pleasant and informative! Thanks Bryan for your outstanding personality whichhelped us in our stressful tech world journey!You are going to soar in life,we appreciate your help and support!”
“Mi cargador, no charge no more, and so we went to the T mobile store. Xina, went over my opciones and found me a charger that actually worked. van a regresar por mi linea de trabajo. Gracias Xina.”
“We were having a problem with our cable box, a technician tried programming over the phone but it didn’t work, so within 24 hours they sent a technician named Riley, he changed box and was very helpful. Thank You.”
“We have a business account with Verizon.
We had some questions and needed to upgrade four lines. José Estrada our business rep spent 2 hours on the phone with me and answered all my question. He also helped me do my upgrades online since I could save an additional $400 doing the transaction via the website!
He was supper helpful and very patient with this process! I would highly recommend him if you have a business in the Yakima Valley!”
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“Went in for a charging issue and my Rep was a young gentleman named Samuel. He was fantastic, honest, listening, and helpful. When it's time for an upgrade I'll be looking for him to help me with that. Ask for Samuel. He has your back and best interest in mind. Thank you, Samuel! ?”