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December 2023 by Hailee Z.
Thank you for reaching out. There is nothing you can do, the customer service will stop me from shopping there again. We found the crocs somewhere else.
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December 2023 by Vernon Washington III
Went and got some new shoes for myself and my son found a pair also. Used my membership coupons and saved some money which is always great!!!
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November 2023 by Gilley Dabz
Worst Store ever. Thumbs down to hell
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November 2023 by Nikota Littlebull
I didn't get much help with the assistance of finding shoes I was looking for. It was hard to tell a worker from a customer. It was also kind of chaotic, shoes in places that aren't displayed, so I had a hard time picking out shoes, size, and an actual pair of shoes. Some were one-sided in the boxes.
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November 2023 by dave frink
i want to thank mariah (store manager) and mike (district manager) for going the extra mile and helping me get my shoes...thank you ....you guys did a great job!
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October 2023 by Dave F.
i want to thank mariah( store manager) and mike (district manager) for going the extra mile and helping me get my shoes...you guys did a great job,,,thank you!
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October 2023 by Milas M
They had the Nike pair of shoes. That my 9 year old wanted for his birthday so I am happy.
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June 2023 by Melissa Johnson
Went in today to get a new pair of shoes, the guy behind the counter that helped me was horrible. His customer service was terrible, he didn't greet us and he barely said two words to us during the transaction. He was more focused on talking to the coworker next to him than helping his customers.AND to top it all off he didn't take the alarm off of my shoe, so we had to drive back after we had already got home.
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May 2023 by Kilee Green
Whoever the nice lady who was working today at around 2:30 she was all alone was the sweetest most helpful person I have encounter. She went above and beyond for me and not to mention was working by herself
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May 2023 by Shelby Kay
First time going in this store, didn't get to buy but must say store was very clean
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April 2023 by Anthony Hunter
Paid for a pair of shoes online on Famous Footwear's website. Famous Footwear indicated that if I paid that day my order would take 5 to 7 days to arrive. Ten days later I never did receive what I paid for or a refund. Famous Footwear telephone customer service says that Fed Ex delivers for Famous Footwear so ask them. Fed Ex has said they can only answer questions from the Shipper, which is Famous Footwear. So I got ripped off. Never buy from Famous Footwear.
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April 2023 by Tina Jaquith
I went into the store to find some new walking shoes in the women's area. This area was an absolute mess! None of the shoes were in the right spot. More than half the boxes I pulled were not the shoes that were supposed to be in that spot. It was like playing a game of hide and seek only I could never find what I was looking for. Complete disarray and very disappointing.
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March 2023 by Aron Lynch
I love going here, not to many places havesize 14 wide in men's. The employees treat you like you have known them for years. The prices are great, their rewards program you can easily get money off of future visits. I found a pair of 14s on sale for $25, with my rewards gave me $20 off. I payed $5 something for this pair. ???
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November 2022 by Joanna Cruz
“Red headed” lady with a purple shirt that day made it uncomfortable to shop. Wouldn’t acknowledge me but kept looking at what I was doing all around the store. I went to shop ! NOT to steal
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November 2022 by windi richardson
Took my mom shoe shopping and she scored!!! Pleased as always with the service ?
