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February 2024 by Haley V.
Went in today for one thing and left leaving charged twice. Outdated cash registers. I never know when I actually can use my $10 reward ever because the app is never accurate. Very terrible customer service. Very unhappy constantly with this location.
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December 2023 by Terry Johnson
The only place in town that had any Seattle Mariners sports-wear
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December 2023 by Mikey
Nice location, people were nice and it was clean
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November 2023 by missy m.
I ordered a pair of Air Force 1's online and they scammed me of what I wanted.. I ordered the white/teal Air Force 1s and they send me some random pair that look nothing like the ones I wanted.. I went to talk to an online agent to fix the issue and wanted to get the pair I specifically ordered, and they just told me to go to a local store and figure it out myself.. I was extremely disappointed and will never order online from dicks sporting goods again
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October 2023 by Silvia Pulido
My brother in law went to buy shoes for my nephews to Dick’s he was waiting for about 10 minutes and the associate did not acknowledge them at all,2 other customers got there after him and the associate greeted them right away he felt very discriminated by this associate ,his kids plays sports and always does his purchase there.very disappointing of this experience.spoked with assistant manager about the bad customer service.
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October 2023 by Cyrus Blaze
Not a bad location, but as is the case with much of the business in Yakima... it needs better customer service. It's just lacking in an aspect of excellence that is present in the other locations on the west side of the state and Spokane.
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August 2023 by rebe 6509
Love shopping here. I'm in love with the Calia brand!!!
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July 2023 by Rory Mcvey
Bought a tent and first time out of box it was torn. Had to use it for a long weekend and they took it back no questions asked.
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May 2023 by Matthew Buchanann
This place has devolved into a simple clothing store, lightly themed around sports. They have a very little selection of any form of sporting equipment for the few sports that they still have represented in the store. If you want overpriced basketball shorts, a sporty looking jacket, or some shoes, probably the place for you. Otherwise just go online, I guess. So much for still trying to go to brick-and-mortar locations anymore...
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May 2023 by Gjar
Getting sizes is so delayed. Bring back associates that just come and ask what you need.
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April 2023 by j w
Very poor customer service! They do not have anyone to help & when I waited in the long line to get help from the check out worker, they appeared unhappy to be asked for help. On top of that, they would not honor a dick’s coupon for LL from the next town over.
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March 2023 by Svend Jorgensen
Good selection and knowledgeable staff. Gearing up for Little League and travel ball.
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March 2023 by Jeffrey Clark
I loved the great service Cameron Otopalic gave me, he fitted me for a new set of golf clubs, and my game is improved 100 percent my Titleist ap2 s I couldn't hit at all they were forged blades. The simulator told us that I hit the Cobra f-max s the best, thanks again Cameron!!!!!!!!
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February 2023 by Melissa B.
Everything is ridiculously over priced. Saw online that they had a pair of shoes in store I had been wanting so I came down at 830 and wandered around the shoe department until about 850 and NOONE came to check on me up until about 858 when I was already walking out a lady rudely asks if I needed help because they were closing in 2 minutes. I said no I didn't find what I was looking for I stood around by the shoes for almost 30 minutes but thanks anyways. She then " escorted me " to the door like what?? was I gonna book it back in? Nooooo Not to mention the shoes are so unorganized everything is mixed up. Idk why I keep coming to this store I leave disappointed and empty handed every time but hey at least my wallet is still happy. I'll just order online directly next time. Thanks for reminding me why I hate going in store!! ZERO out of ten I do NOT recommend!!
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January 2023 by Max Rutter
Great selection of sportswear, but most of the shoes/boots I was looking at didn't have prices on them, would have been helpful
