Tumwater Pack & Ship is a trusted local business known for its friendly, helpful staff and professional service. Customers appreciate the team’s dedication, often describing the staff as very helpful, friendly, and willing to answer questions or offer shipping solutions. The owner, possibly Rob, along with the staff, provides a welcoming atmosphere, treating customers like neighbors and creating a sense of community. The business handles a wide range of services, including shipping, packing unusual items, copying, faxing, and providing personal mailboxes. Many customers have used their services for over 10 or even 28 years, valuing the convenience and peace of mind that come with secure mail and package handling. The staff signs for packages during busy times and ensures packages are safe from theft or porch pirates. Customers also mention the ability to choose the best shipping method and the staff’s willingness to help find cheaper options. In addition to shipping and mailing, the store offers Notary Public services and supplies stamps and tracking information. They are known for their quick, efficient service, even during long lines, and for going the extra mile, such as offering free bottled water on hot days. Overall, Tumwater Pack & Ship is highly regarded for its professionalism, reliability, and community-oriented approach, making it a preferred choice over larger shipping chains or post offices.
I experienced such professionalism from this store main employee maybe owner not sure. The lines were long with 1 person on staff. The employee helping me and many others handle the crowd with grace and persistence and got the job done for everyone in remarkable time.
June 2025
Wonderful man at the counter! Much better than the rude lady at the USPS store down the road. Will be going here from now on!
March 2025
I have had a personal mailbox here for several years, so will go into the Tumwater location several days a week. Not only is the owner, Rob, and his staff very helpful and friendly, they are always willing to answer questions or offer shipping method solutions. I recommend them for copies, printing, shipping and for... read full comment
