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April 2024 by D Chavez
Nice store pretty clean sometimes staff is hard to find
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April 2024 by Xylogor the Alien Overlord
They did really well. They were pretty busy, but got us our food in time and even figured out we weren't parked in the correct stall (someone else beat us to it). Not a single mistake in our order, and we were pretty picky. Thanks, y'all!
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April 2024 by Tim Day
We have been here 3 weeks and found 2 McDonald's worthless. This one is what.it should be.like.
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April 2024 by nathan kleber
This McDonald's typically does a great job. Fries are fresh 90% of the time, the line moves quick, and they hardly ever mess up the order. Definitely my favorite McDonald's.
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April 2024 by Sandy Davis
Fries was cold. Chicken nuggets was OK. Wasn't worth the price lol
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March 2024 by Sarah Stewart
Went in one day with a mobile order and waited at the counter for about 10 minutes before anyone even acknowledged me. Mind you, there was literally no one else even standing around. Oh, except for the employee that walked up and cut in front of me to order her food. After the kid at the register was done, helping her, he went to leave, and I got his attention to let him know that I needed help also and that I had been waiting there, and this female employee that had gotten her food gave me a dirty glance. At that point, I was so over getting my food from them that I canceled my order and contacted Corporate to share my experience. Their manager reached out to me with a phone call and promised me a free meal. I just went in to get it, Buried in the drive-through and she had the nerve to tell me that I needed to go inside because she “needed time to look up my name in the book”. Granted, it is a Friday afternoon, but it’s not 12 o’clock, it’s 2:20 PM. And, this was literally two weeks or less ago. If they have that many names to look up in their book , they are not just having issues with me. They could definitely use some lessons in customer service. The McDonald’s on 93rd Ave. in Tumwater is stellar and they get my complicated orders right every time! so that’s where I am taking any of my McDonald’s business and I suggest you avoid this location on Cap Boulevard. I don’t want to forget the one Kind employee at the front counter, who tried to assist me after it was already too far gone. She was a young, white gal with curly blondish hair. She was so helpful, the only person there keeping this place from being a waste of space. Just keep it simple and go to a different location (If heading, south, 93rd Ave., McDonald’s is the best I have found!)
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March 2024 by Natalie Renfro
Fries were a little cold and no salt on
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March 2024 by Brenda Millich
This store consistently gets orders wrong. Even though my receipt says sausage mcmuffin without cheese I get to work and it has cheese on it. So, not only did their mismanagement allow them to run out of large drink cups so I paid the same price for much less soda I now find out I was given food I can't eat. This store sucks!
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March 2024 by Lynsey Bennett
My order is always correct and food is hot. Staff is friendly. The place is well kept and clean. Their prices on some items are even a little cheaper then other mcds which is really awesome!! Thanks for great food and
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March 2024 by Bailey Beckett
30 minutes for 2 sausage mcmuffins and a hash brown is a bit ridiculous. Don't think I'll be giving any business here anymore.
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March 2024 by Brenda Reggio
Hate using the order kiosk. No ketchup readily available. Nice employees.Parking: Lots of parkingKid-friendliness: This place has a Play Place
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March 2024 by Danny Redmond
Try the "Big Mac" and fried potatoes on the side.
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March 2024 by Hazim Meheshi
Not the first time! Ordering online for delivery or drive-through and when I get home, I find a missing item and it has already been charged to me, this is really bad when you expect something for your kids and you found out it is in the recipt but not in the bag!!
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March 2024 by Ken Aultman
I go here every other Friday with my daughter after school. I swear they never get the order 100% correct. No, I'm not exaggerating. There's ALWAYS something off. Like last time, I ordered a happy meal for the kiddo, and they only put the cheeseburger out of the entire meal in, and charged me for a happy meal. Which is now like $7-8 after tax and outrageous enough. They have forgotten to give sauce for nuggets at least 25 times. Their ice cream machine is in a constant state of disrepair. I'm not talking normal McDonald's, the machine is down, stuff. I'm talking, they almost NEVER have it. Same with apple pies. I ordered 3, one for wife, daughter, and me. Lady says, let me check, OK that's fine. Get to window, so... We don't have any apple pies, it's a 13 minute wait. Would you like strawberry ones? Not really.Overall, it's one of the worst and the ONLY reason I use this location is because it's close enough to my house to get home with hot food. Although, getting anything fresh and hot from here is already a big enough challenge.You guys need to do better.
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March 2024 by Tara Mae Brownfield
The playplace was clean and bathrooms were very well kept. The dining areas are fairly clean for it being almost closing time. Although we noticed a sign saying not to stay longer than 30 minutes to avoid loitering, they didn't mind us staying over an hour visiting family so that's five stars on its own. Great place to let your kids take their energy out!Kid-friendliness: Includes a playplace with touch screen game on tables. Ages 4-12 but my 2 year old enjoyed it.
