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November 2023 by T Pascuzzi
The manager at this store needs to find a new job. I will not shop here again. Unprovoked, I wasn’t even talking to her, and she spoke to me like I was trying to rip the store off. Apparently if you go with a friend and you both buy shoes, you’re both not allowed to do the satisfaction survey to get 10% off. Two customers, both making purchases but because you came in together it’s taking advantage of the situation according to the manager. What a nasty piece of work.
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October 2023 by Allee Cooper
Extremely rude staff, manager encouraged rude behavior. I was absolutely astounded and, still am. Until today I hadn't been into a store where the staff acted more like high-school aged children rather than staff paid to help and assist. Wouldn't stop again unless I wanted to see the movie Mean Girls in real life action.
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May 2023 by Stacey Morando
The two young ladies who were working Thursday are very helpful and friendly. Don't see that too often these days! It was a great experience.
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April 2023 by SFE Lowlife
Marissa was very articulate on assisting me with a purchase of Black Tazman as they were the most suitable with my style of clothing. Marissa and another associate didn’t catch the name checked me out and bag my recently purchased item. As I walked inside the store they were maintaining the floor neat and tidy then Marissa ask me if I was in need of assistance. She was humorous with her customer service which had me leave with a smile as I exited the storefront. I recommend the team at Ugg if the whole team has customer service like Marissa!
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March 2023 by D Seuen
Marissa was very articulate on assisting me with a purchase of Black Tazman as they were the most suitable with my style of clothing. Marissa and another associate didn’t catch the name checked me out and bag my recently purchased item. As I walked inside the store they were maintaining the floor neat and tidy then Marissa ask me if I was in need of assistance. She was humorous with her customer service which had me leave with a smile as I exited the storefront. I recommend the team at Ugg if the whole team has customer service like Marissa!
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March 2023 by Ty Wilson
Don’t even bother buying here, much cheaper just buying from the website. Plus the customer service is awful and pricing varies and is unpredictable. They just have no clue. The manager needs better customer service skills, told me “once I leave and come back in an hour, the price of the boots will be higher”. I left and not going back. Everything changes here, time for UGG to make a change in management.
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March 2023 by M “MO” Morrison
Lots of clothes and shoe stores with a food court. I not a trend setter for clothes so most of these places prices I wouldn't pay. Lots of sales though.
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March 2023 by Anthony Pun
Very good selection of Ugg products and great deals too.
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February 2023 by Scott Cronk
Lots if parking, if you can find a spot is another problem.
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February 2023 by Bill Kilcullen
Massive number of stores in one location, plenty of parking, easy to navigate and great general services, food court, food trucks and a Starbucks. Dad can actually shop here too. ?
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January 2023 by ashniel prakash
Great place and good selection, was able to buy stuff for my kids
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December 2022 by Eugene Kovalenko
Super rude and nasty employees, not pleasant nor helpful!!! Kayla one of them !
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September 2022 by Vincent Randy Heslop
Nice store, for an outlet. We found a great 70% off pair of boots. Free parking, but usually crowded with Canadian tourists, so plan on elbow to elbow shopping..lol. FOLLOW ME for more thoughtful recommendations as I travel the world ?
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September 2022 by Veronica McCoy
Hot, made it uncomfortable so I just turned around. Who wants to smell other customers smelly feet when they're trying to shop for shoes.
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August 2022 by makdnd shbshe
i currently have a broken foot, one of the employees asked me to move while i was trying on a shoe, no problem. when i told her to give me a second to gather my things, she threw a box by my head and stormed off. her off putting behavior made me leave the store immediately.
