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July 2023 by dastaan karim
Monday the 24th june. Came in with my family and try to look arround and ask the manager to show a watch to us. he was not welcoming at all. He than left the watch case. We continued to look arround for clothes when it was time to try the cloths on it was 6pm and the store was closing at 9pm. I than asked one more time for help to let us to the fitting room and than he one more time not welcoming at all and showed attitude and told me that he closed the fitting room and i asked why. He than told me with a very rude attitude that because he closed it and he has the authority to close it. I went to the front dest to complain about him and the girl told me he is the manager . So i was left with a jaw drop to see a store manager at this level of low quality service and we all left the store and will never come back to do shopping at guess again.
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June 2023 by J S
The cashiers are undertrained and extremely rude.
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April 2023 by Alicia Adamson
Beautiful store and trendy clothes. My friend asked for a second piece of tissue when she went back to surprise me by buying the bag I wanted but didn't purchase. She wanted it in the bag because she knew it was going to be an amazing surprise for me. The clerk told her tissue paper was too expensive to give her 2 but she very reluctantly did add another.
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April 2023 by Joe Blaschka Jr.
The staff was helpful but we didn't find want we were looking for. The store looks nice.
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December 2022 by Saurabh Bansal
Very unaccomodative and will keep harping on policies and how they need to enforce it - was trying to return completely unused fabric within 4 to 5 days of purchase but had unattached the tags. First time ever I encountered this kind of behavior from any retailer!
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December 2022 by Jay T.
This is a busy place no matter which weekend you are visiting. Fairly organized but find it difficult to locate some of the items. Staffs looks disinterested apart from one or two. I was specifically looking for a long jacket and was not finding the right size. I asked couple of lady staffs and the answer I received - "that's all we have". I quit on that and was looking for another option. I was approached by another guy and checked whether I needed some help. I asked him about the one I was looking for, he went to the computer, checked their inventory and located the jacket in no time. It was that simple, now wondering why the first two people said it's not there! Weird way of treating the customers!
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November 2022 by Zhao Ou
Bought a bad quality sunglasses and they said only replaced one, I lost confidence in this, they don't give a refund, I didn't have more than 30 days, I will never shop here again
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September 2022 by Vincent Randy Heslop
I like this store and the brand, but rarely find anything worth purchasing, just not a great appeal selection for men. FOLLOW ME for more thoughtful recommendations as I travel the world ?
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September 2022 by Rachel manis
Place was nice and clean and employees were helpful
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June 2022 by SHISHIR DK
Pathetic rude staff of Guess Factory outlet . They dont let you try the outfits before buying , very unaccomodative staff members . Merchandise is good but due to bad management and staff customers might just not shop here any more .
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May 2022 by Mischa M
There were about 12 people in line this Sunday and a heavyset older employee was behind a closed counter on the other side of the store laughing on the phone on the phone while the younger employees were trying hard to keep up with the growing line.I soon realized she was the manager when she went over to enter a code for the return for the employees that were helping customers before resuming her call in another corner of the store.The fitting room was closed because of short staffing.
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April 2022 by vaidehi pandya
Worst experience of shopping. The manager was rude and not cooperative. They do not have even trial rooms even after the pandemic. DO NOT SHOP FROM THIS STORE
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February 2022 by Jassu Dhaliwal
Too expensive.. some stuff is good
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December 2021 by Casey Verreras
Rudest staff I've ever encountered
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November 2021 by Casey V.
Rude staff ruined the whole experience, decided to leave out of principle even though I definitely wanted some things I'd seen through the window
