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October 2023 by Joey Tambanua
You can find a wide array of clothing From jeans to dress.
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April 2023 by dwayne the rock johnson
so lame!!! small store and no cool clothes
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January 2023 by Jennifer Schulte
This review is not about this particular store, but my online purchase experience. Pls be aware that Forever 21 will NOT take any responsibility if your order is lost. You r out for whatever amount u pay for the order. Their customer service will either end the call or chats abruptly if they can’t or don’t want to answer your questions. I contacted them within half an hour after I got notification my order was delivered, even though it never showed up at my door while I was at home waiting for the entire day. They then asked me to contact them again in 14 days while they contact their delivery vendor, OnTrac. to see if they could find the order. I contacted them 14 days later to be told that the order was delivered as what was indicated on my initial notification. They then said that they could put in. dispute claim but asked me to contact them again in 10 days. 10 days later, I was told that the dispute claim was rejected. Then they told me that I could contact and dispute with OnTrac myself. When I asked them if OnTrac provided any evidence such as a photo showing the package was left at my front door, The chat was ended abruptly (not the 1st time). It is extremely unreasonable to ask me to chase after their vendor. I did not contract out the delivery to OnTrac, Forever 21 does. My purchase was not with OnTrac, but Forever 21. Forever 21 failed to deliver the products I purchased from them.
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April 2022 by Monica Glez
Really good store to find a lot of clearance, service very friendly.
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March 2022 by Anita Diaz
The short older lady who is the manager here, should absolutely not be a manager. She is so rude, does not let you speak and talks over you if you have a question.I came in 20 minutes before close to see their gym collection, she repeatedly told me they were closing after I asked her if they had the gym collection and she continued to tell me the store was closing.Today, I went in and tried to exchange something and it was over the 30 days more like 40 days and a nice girl told me that she would be able to help me. She automatically looked at the receipt and told me that she couldn’t return it because it was to late and one of the items was on sale which I totally understand but the other item was not. She told me she couldn’t and walked away.If you do not like people, you don’t like talking to people, assisting people: what are you doing in customer service. Be KIND.
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March 2022 by Mademoiselle Gigi
Great forever 21. Big & spacious with a good amount of merchandise variety.
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October 2021 by Elena Itchel
I didn't see outlet prices.
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October 2021 by Damion
It is great place to buy
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September 2021 by Jennifer Morgan
Mask police. Stay wok
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August 2021 by Nicole Davis
It’s a pretty good store. It’s not bad for an outlet forever 21 but most times I feel like it’s a mess. It’s hard to find clothes but it’s a busy place and I’m sure hard to keep up with everyone here. My daughter always find what she needs even though it takes a while. If you have the time to look and shop you can find some cute clothes and good deals.
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August 2021 by Nyb
This store literally is made for teens and young women. Everything is inexpensive and small. Cute stuff , I find something once in awhile while shopping with teens!
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August 2021 by Josie Esquivel
My kids found a necklace in the clearance that said "spic" and when I showed the manager he said "oh well maybe the y fell off " I said well maybe you should throw it no put it for sale. He played it off like nothing and the poor girl that was checking us out looked up the word and kept saying she was so sorry because she didn't know what the word meant. ?
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July 2021 by Freddy Covarrubias
Very nice service
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July 2021 by Joe18_ spenc
Worst experience of my life here and its my favorite store so that's unfortunate. The manager is very rude (short older lady with dark hair). We arrived at 6:00pm and shorty after the manager started telling people in a very rude tone if they want to try on clothes to "go now" that they will be closing the fitting room at 6:30 but they close at 8? She was very rude about it so I went and tried my items on that i picked out.. After finding what i wanted I purchased the items and the sales associate at the register was very pleasant and nice.As the manager was standing over the sales associates shoulder, the manager asked us if we would like to sign up for a credit card and we declined. After we left got out to my car I noticed there were beep tags still on a few of my items so we went back into the store to have them removed and the nice young lady who rang up my purchase was no longer there anymore it was now a new young lady and the manager. I asked to have the tags removed the manager started demanding my receipt. I realized I accidentally left in my car and then she took my items and started examining them and refused to give me my things back or take the beep tags off even thought she watched me pay for my stuff and even offered us a credit card!!!So i had my boyfriend who was shopping with me go out to check my car for the receipt and while he was doing that she continued to go through my bag and accused me of stealing the items. The other sales associate that was working on the register said she witnessed us pay for our stuff and asked her manager atleast 5 times if she could PLEASE remove the beepers from our items so we could leave but the manager REFUSED until we showed her our receipt. My boyfriend couldn't find our receipt in the car (it happened to be in the bag.. Wow shocker)....so I told her to look it up in the system and that we were just there a few minutes ago she saw us pay and that she should have proof of our purchase in the system and so she finally looked it up after ignoring me and doing her paperwork. After she pulled up our receipt in the computer she gave our stuff back and apologized. Do not shop here its horrible and their customer service is terrible especially the manager!!!
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April 2021 by Bella Hammond
Nobody offered to help my daughter find anything in her size
