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January 2024 by Amber Hargreaves
This place had a decent selection, and the prices were really great. I just wish it was bigger!The people working here were really helpful in finding stuff. I also had an issue with a return (their system was acting up), and the assistant manager took care of it, and emailed me to follow up. Awesome customer service. He also recommended where to get good donuts nearby, and some good local hiking spots!
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August 2023 by Chad Jackson
Drove an hour to visit the store only to learn that they were closed due to staff shortages. No updated phone recording or sign on the door. Fjall fail
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April 2023 by Seymour M
René and Connor were absolutely wonderful and went above and beyond to help me get a pair of pants sent in to be tailored and also educate me about the brand. Very impressed!
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March 2023 by Kyle Dehnert
Website says they are open until 7pm. Showed up at 6:48 and it was totally dark. Closed. Wow. And, I tried calling several times throughout the afternoon/evening but nobody ever answered. So weird.
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February 2023 by Thomas Raaf
Renee and the team went above and beyond to help find the item I was looking for by scouring stores across the country --- their follow up was so quick as well -- easily the best retail experience I've had in over a decade. Thank you Fjallraven Outlet team!
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January 2023 by Sergey Li
Great customer service!
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October 2022 by mechrorobotocon
I love this place.
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October 2022 by Shannon Jane
Great selection especially if you are sample size XS and S. Tons of amazing options. There was a man working there with excellent service and made the atmosphere open and inviting. He was very passionate about the brand. I think his name was Tim but I may be wrong. He used to work in Bend. He had the presence of a district manager. I’m so happy with my new pants and top! We can’t wait to come back and purchase more.
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September 2022 by Roberto Carlos Cruz Ruiz
Not as low as expected but quality amazing!
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September 2022 by Q LÜ
Two employees just flirting in the store didn't answer my questions properly.Zero customer service provided!August 15th Monday 15:05-15:11
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August 2022 by Valgeuro
Amazing product, and even better customer service. The employees worked so hard to find the clothes I wanted. They searched their entire store, checked in the back, and even had options for me to get it online with in store order benefits if they didn’t have my jacket. They found my size in the back, Marabye, one of the employees said she had to pull it from the bottom of a stack of parkas and got buried. The other employee, Konner, checked me out and made sure I knew about the paper in the pocket that talks about how to take care of the jacket. He even went above and beyond and said if I ended up not liking it and not being able to return it given how far I live they’d figure something out for me. I normally don’t write reviews because i believe if you don’t like something you just move on and find better services, and if they’re good give them business, but this was an amazing customer experience. I would recommend Fjallraven for anybody for the great product, and amazing service!
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May 2022 by Max Eckes
Really solid shopping experience! Bryan was super knowledgeable about all the different material types and their uses, as well as being an absolute pleasure to talk to. Would absolutely shop here again, the discount (which was great) being the least of the reasons!
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May 2022 by Samantha Eckes
All around great experience. Bryan was super helpful, personable and a pleasure to be around. Helped me find all the sizes I needed. Prices are right, atmosphere was bitchin’ and I will absolutely be back. Thanks Bryan!
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May 2022 by Joe Mesuda
Bryan rules!!!!
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February 2022 by momo
My favorite brand finally opened an Outlet. It's not an Outlet designated for factory outlet made clothing. Instead it is stocked with lots of quality past season apparel and gear at reasonable prices. The staff ensures everything is merchandised and organized for an easier shopping experience. I was assisted by the store manager Bryan and he was extremely helpful. He provided the same exceptional service as the flagship store in Seattle.