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February 2024 by Lany Seattle
So many brands with good deals. This is my favorite outlet mall in USA.
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January 2024 by Sandra Torres
Helpful Staff.
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December 2023 by Jennifer C
Employee named Kristina looked at my daughter then proceeded to throw a charm hard to another associate nearly hitting my daughters face (who is 11)And laughed about it. Mad me pretty angry how careless she was behaving. Not going there again, only reason is because it just has gives the coma bad look when they have employees that act this way.Otherwise clean and nice store
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October 2023 by Benny Salazar
The store itself is good, but there was one associate that had no customer service qualities, at all. I don’t know the name of the associate, but he is a man of black race with big, puffy, curly hair and he is thin as well. I think he’s relatively new. When I went to the cash register to pay for my items, he never said a word to me during the whole transaction. As I was leaving, I said thank you to him and he didn’t even respond. I work in retail as well, and that is no way to treat a customer and is completely unacceptable. He needs to learn to treat his customers with hospitality because he’s getting paid to do so. If this problem is not addressed to him and if nothing changes, then it will no longer be worth it to come back to this location.
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September 2023 by Kunal Balani
Cheap footwear and extremely rude staff. We bought flipflops for our son that didn’t even last a week. At 3x the price sharing substandard product should be a crime.
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August 2023 by Kim Rimstad
This store is so small and has extremely limited options and sizes. The charm bins are a mess, nothing is in the correct bin or they were empty. $5 per charm is a rip off when you can order a whole package for $10 off Amazon. The staff was super rude and not helpful at all. Worst experience ever!! Will never go back and do not recommend!!
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July 2023 by Corinne Sherry
Crocs here are full price msrp and charms are $5 each. Huge ripoff. Not an outlet at all. Wish I’d shopped on Amazon.
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July 2023 by Guillermo family in Washington
The 2 young ladies are extremely rude to us.I was asking for 2 sizes of pair shoes and they were busy chatting at the cashier.I went there to ask the sizes and she really answered me back right away we dont have size not even checking the stock room or computer if they have stocks.i will not recommend this store the service was totally down.
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June 2023 by Laura O'Reilly
Even as the only person in the store the 2 employees didn't acknowledge or offer to help. The footwear is pretty comfy, but it's 100% self-serve. Once you know your size, it's better to buy online
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May 2023 by Simon Durkin
Went inside to find their on sale prices elevated. Bought the crocs I wanted on Amazon and had them shipped for 20 bucks less than the crocs store
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May 2023 by Luke Salava
Spoke with Kristina over the phone. Sadly she didn't have my item in stock but she still really worked with me to come up with a solution. I really felt valued as a customer and would gladly give her my business if the store wasn't out of stock.
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May 2023 by Kenny Sullivan
This store has a great selection usually, but the store is sometimes unorganized and things are often in the wrong place. My biggest hang up with the store is the customer service. Most of the time there’s a rotation of at least two young ladies at the counter, however, out of the plethora of times I’ve been to this store, the customer service was so poor to the point it seems like the young ladies the shorter one in particular seemed annoyed whenever I asked questions or even during the checkout process. The customer service has been so poor at times, I’ve got discouraged and decided not to purchase even when I find something of interest simply because I refuse to spend money we’re I’m not treated at minimum cordial.
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April 2023 by lisa steinbach
Great prices. Love the selections. They have a big collection of shoe charms. The staff was very friendly and helpful.
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April 2023 by Mrs Tam (TT)
Love it but damn 5$ for the pop in things! Then the lady says but 5 get 2 free or something like that, it cost 40 freaking dollars same as her 2 on clearance crocs.
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March 2023 by Frank X Shaffer
Crocs really aren't my thing but my sister loves them so I got pulled in. If you like Crocs then this place is great. BIG selection and lots of clearance items. If you want charms, they have a lot of them too. Watch your step, there's a lot of little ones running around. Staff seemed really nice. This place gets busy quick so show up early or you'll be surrounded and cramped.
