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October 2023 by Arshia Lotfi
Awful customer service and impolite staff. Btw, the outlet Mall will be open at 10:00 AM but the staff will open whenever they want!!! They don’t care even you are outside and waiting for.
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September 2023 by Fady Eshak
I would Have Put a negative star, This is the worst experience ever, I got a shirt as a gift & it didn't fit, we had the receipt & the Tag as well however they refused to return the shirt, their excuse is that they can't scan the receipt, Store manager totally impolite started throwing excuses like this was not bought from this store, i would not advice buying anything from that store.
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June 2023 by Diyora Sadikova
Worst experience ever! I came with my own reusable shopping bag, and while I was looking around they called a security guy who asked me to leave my bag(with my water bottle and hat), leave the store and never come back!
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November 2022 by Hiep Vo (Loki Conquest)
No military discount on veterans day. No Black Friday sale.
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October 2022 by IRINA POLO
Was driving 1 hour to purchase some t-shirts for my husband. Before to go there I checked their working hours. I arrived at 6 pm and they were closed. The store suppose to close at 7 pm (today is Monday). Staff were inside, were looking at me when I knocked and didn’t react even came to say that store is closed. I mean I just wasted my time. I am not satisfied how I was treated as a customer.
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October 2022 by Bryan Piña
Why does your store say you close at 7pm. I show up at 6pm and you guys are close. This is the 4th time this store does this.
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September 2022 by Andrew Tran
If have 0 star I'll voting for this storeDon't go to this store, was so rule for customers. I bought some shirts for my dad but was not fit for him that why I return it but the sale guy but he's like store manager but was treated me so rule like despise me , this store not sale much same price at Bellevue store . I never go to this store again I like Hugo Boss but not to this location store. Please go to take a class for members services again
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September 2022 by Hossein Neiman
Kind staff and good discount, I'll be there again soon!
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August 2022 by Jason Neiman
Kind staff and good discount, I'll be there again soon!
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July 2022 by jeff burgis
I purchased a suit here. Staff were very helpful and they had a good assortment at reasonable prices.
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July 2022 by J. S.
Found a couple of great men's coats on sale here. Great customer service as well.
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December 2021 by Claudia
I called ahead to verify their hours, they stated they closed at 6pm. I crossed the border from Vancouver, and unfortunately encountered some traffic, but an hour and 40 minutes later, I arrived at 5:52pm, and not a person on site. Store was closed. Only reason why I drove down was to buy a last minute suit for my fiancé!! I even knew exactly where to find it so I wouldn’t hold anyone past their shift. So disappointed.
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December 2021 by José Beltrán
Very clean I got 2 polo shirts for about 200 very helpful
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November 2021 by G N
Very disappointed, came to buy a $400 jacket and it was 5:50pm, they close at 6pm, they wouldn't let me in the store. When I asked to talk to the manager, a manager by the name of Chris came to the door & I told him your hours are showing up on your website that you close at 6pm , he still wouldn't let me in the store and told me that they close at 5pm, which wasn't true because there were people inside shopping.They just lost a $400 purchase that was going to take 2 mins. I wouldn't recommend shopping here, very rude and bad customer service for not allowing a customer a few minutes to shop while there's still 10 minutes from closing time.
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November 2021 by Auday Sami
Worst place fitting room is closed
