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November 2024 by Lonness Valenna
I have a friend who was really needing to get fitted for a bra and was kind of self conscience. But I Had a amazing experience with soma before. So I trieagain today what my friend. The staff there was wonderful and very helpful. We purchased about a $100 worth of Bra's that was actually Comfortable and fit her nicely. Big shout out to Chelsea who helped us today . She made this first experience shoping for a bra a aferming experience. Thank you
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June 2024 by Nicole Czarny
I came in for an exchange, and Star was so helpful! I got the right fit in the new bra, and we also were able to place an order for 2 more items not available in the store. She was super knowledgeable and kind, great experience!
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February 2024 by Connell
Very bad service. She was trying to clock out and kept bringing me bras that didn't fit. Measured me over my clothes.... very disappointing.
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February 2024 by Sirikit Naval
Thank you so much, Sung for the excellent service! Love this store!
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November 2023 by Dm R.
This store is a sister of Chico's. I love the customer service. (I prefer to shop a bit b4 someone comes asks me if I need assistance). It was pleasant and all 3 different occasions, I was treated like I was the only one in the store. (I love how u can bring ur gently used bras for the homeless). I will b back!
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January 2023 by Aya Naji
I recommend the brand for their quality and this store location for its customer service. I highly recommend Hajera, sales assistant at this location. She helped me with sizing and I left the store with 2 bras. Then, I shopped online for 3 more bras. Without her help, I wouldn't have known my true size and I wouldn't have these beautiful bras. Thank you Hajera! :)
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November 2022 by Lisa McGillivray
Quality!
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November 2022 by Christina Szirmai
Great customer service
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October 2022 by Orrel B.
I had totally the opposite experience that some of you have had. The young woman I worked with at that store was new, but wanted to make sure I had exactly what I needed in a bra size and comfort level. She went out from the dressing room to look for different bra styles for me so I could settle on the style that felt most comfortable. Her customer service skills couldn't have been better. Since I wanted three bra's to replace my worn out bras, she needed to order an additional bra for me from the main company, and had it sent directly to my home. She validated the sale price was the same as the store sale price, and I didn't have to pay for shipping. I'm online now to order a couple more bras and was surprised at the negative comments. I'm sorry that happened to some of you, please know that this store does have some good sales people. O Burch
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June 2022 by Samantha Worthington
Not sure if we came at a bad time but after asking what size we were looking for and what style (32-34G demi) she shook her head and said that doesn't exist, that I'm looking for a DDD in T-shirt style? They are the same, there was no need to be rude. Then she said that in that size you aren't going to find anything pretty and laughed. As if we weren't already self conscious about our odd sizing. Yeah no we will shop somewhere else. It was the older woman, she acted like she hated us and her job. Heard great reviews about this place so we were disappointed.
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January 2022 by Madeline M.
The people in this store are super rude. I went in to pickup an online order. I had ordered it 3 hours before and didn't get the pickup email yet. I was already in the mall so decided to stop by and ask if I could pick it up. There was one other customer in the store and 2 people working there. The lady with the dark short hair was super annoyed that I showed up early. She asked if I had more shopping to do and I said no but that I could come back later. She barely said a word to me and went and grabbed my 2 bras. The older lady that worked there just stood there and also said not a word to me. It was very awkward. I apologized for being annoying and she didn't even respond. I will never step foot in that store again.
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December 2021 by Cory Parsons
Second time my wife has been here. First time I drug her back in after no one would help us. Not even acknowledge we where trying to ask them a question. Finally got what we needed after we calmed down. Made a special trip up here for more and the SAME LADY. Started helping and then ghosted her. I went in to get a phone number was told that it’s on the sign but the lady said she was going to get her assistant manager. And the same lady who needs to learn basic customer service skill is said assistant manager. Says a lot about a place when management does not care
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December 2021 by Becky Goetz
Amazing staff! Bras are comfy and cute. Pajamas are amazing. Recommend all around.
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August 2021 by Ellany Kayce
Excellent, quick, and caring customer services who are very knowledgeable with a large selection of sizes, colors, styles. ?
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August 2021 by yohannes wubu
They have good quality pajamas
