“John was excellent. Quoted me fair prices gave me the ETA receipt and even had a good conversation. Excellent employee will be back if I ever need to ship something or request service through USPS.”
1:30 - 5PM 9AM - 12:30PM
909 1st Ave Ste 100, Seattle“This is one of the best post offices I have ever been to, 100% because the one postal worker here (super friendly man with a white beard) is incredibly helpful. I came here to post invites and he helped me optimize the postage and explain the process of non-machinable letters. I walked extra to come to this location (although I had also a good experience at the Lower Queen Anne location too).”
“There was an issue with my appointment getting scheduled for a passport. Dino managed to squeeze me in as his shift was ending and saved me a return trip. Thanks Dino”
8:30AM - 5PM
216 W Gowe St, Kent“Ingrid is delightful and she really helped me through the steps of getting a money order and choosing the right mailing service. I had such a good experience here that I'll go out of my way to use this post office instead of other locations.”
8:30AM - 5PM
4412 California Ave SW, Seattle“Helpful, competent, and friendly people working here. Tends to be lines but it moves along. Things are in general disrepair - not their fault - a product of (lack of) federal funding.”
“I've been dropping packages off for my business in the morning and the atmosphere here is always very friendly. Today I got help from a manager named Andre and I was extremely grateful! He suggested a package pickup service for my at home business and helped me get everything set up. He was also great with my two year old who was with me at the time. Highly recommend! :)”
10AM - 2PM 3 - 5PM
217 1st Ave S, Seattle“Miele? Mele? I’m not positive on the spelling of the postal clerk that holds it down at the Pioneer Square USPS location, but she’s solid GOLD! That location can be sketchy at times to navigate, but I go here because I love interacting with her! She’s SO friendly, upbeat, personable, helpful and inviting. She brings a little bit of home into her space and makes her customers feel like family. I cannot say enough wonderful things about her! Such a smart hire!* Note: This is a small location with one person working. They close for lunch break from 2-3:15”
10AM - 12:30PM 1:30 - 4PM
23406 Pacific Hwy S Ste 106, Kent“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
8:30AM - 5PM
816 Evergreen Point Rd, Medina“This was my first time using the service here. I was aware of the previous reviews and didn’t want to expect much. Unexpectedly, I was so impressed with the whole experience. The building was so charming from the outside, many parking spots, clean and tidy from the inside. The clerk, no. 3, the gentleman who was very friendly, kind and helpful. Since it’s getting close to Christmas, he made sure I’m aware when the packages would be arriving at the destinations. I couldn’t ask for the better service. I brought my 2 kids with me. I believe it will be their first memorable experience of the post office and they won’t feel intimidate to go to use the services in the future.”
9AM - 1:30PM 2:30 - 5PM
2116 SW 152nd St, Seahurst“Absolutely amazing customer service and a really charming location/building. It has a small town vibe and the people are so kind and efficient. This is my favorite post office in Seattle.”
8:45AM - 12:45PM 1:45 - 5PM
409 Maynard Ave S Ste 109, Seattle“Ordered an item from Amazon for delivery through USPS. They never attempted delivery and said that I requested a pick up, I did not.
Edit: I got a notification that they completed delivery 1 week later. Thank you for making this right.”
9AM - 2PM 3 - 5PM
1001 4th Ave Ste 25, Seattle“The clerk was very kind and resourceful. I am not really used to mailing forms and paying by money order, but she took the time to explain how it all works all the while she was busy with some training at the back of the counter.
I'll be coming back today for more paper work!”
8:30AM - 5:30PM
3040 78th Ave SE, Mercer Island“Using a government office can by trying... but Tyron called me after 6 PM from his own cellphone to help me. Said he wanted to treat me "like family." Solved my problem through speaking and texting. Only gave it 4 stars because you can't get through on the phone directly to the post office. Need to go through the 800 number and have them call you back. Thanks, Tyron!!!”
8:30AM - 5:30PM
609 SW 150th St, Burien“Very friendly and helpful staff! I drop off lots of packages a week and they have never been delayed. Thank you all! (Many of these bad reviews are just blaming the nice folks here for things totally out of their control.)”
“I’ve stood in line here. The amount of customers who act entitled is staggering. They wait in line for tens of minutes and have no clue what service they want. These people are clueless and then have the gall to hold everyone else hostage to their ignorant nonsense”
“These folks here have helped me multiple times and are great at the service they provide. The reviews do not show how hard they work and how much they deal with each day. They may not be the warmest face but the service is great and they're nice.”
8:30AM - 5:30PM
2420 4th Ave S, Seattle“I had a bad experience trying to get my fingerprints scanned at another USPS so I decided to try this location. James was super patient, explained everything clearly, and we were able to get the scans. Thank you James!”
“Community mailboxes are broken/stolen recently so had to pick up my mails here. It was a fast service (took less than 5min) Saturday morning and no complaint at all!”
“Both times I’ve visited this USPS location the same two women have been working at the desk. Both times, they have not only been extremely competent and efficient completely the needs I came to the post office for, but they’ve also been incredibly knowledgeable, providing advice and assistance above and beyond and helping me make smarter, more affordable and secure choices. They were both incredibly kind, patient, knowledgeable, and all around fantastic. I don’t think I’m going to go to any other USPS again, I just want to go to this one!”
8:30AM - 5:30PM
301 Union St, Seattle“A gentleman from this branch helped me with a money order. It was my first time, and the concept of money orders was very new to me. He explained how it works, and we tried my international card, but it didn't work. The officer explained that I needed to use a US card or cash. Later that day, I brought cash, and successfully requested the money order.”
8:30AM - 5PM
4301 NE 4th St, Renton“Nice and good people today the passport guy really helped us we had 3 people for passport applying he helped us with form and guided us how to complete form except help of God and him we were not able to do the forms and we were about lose our flights ticket but here we got perfect help and guid thanks for the passport man God bless him and his family ?”
“I'm not sure about the bad reviews but from my experience, things are fine here. The ladies are helpful and have been nice to me everytime I've gone which was quite often for a while since my address wasn't showing up in the system.”
“Staff went above and beyond to help me track down a package which had been shipped to the wrong address and returned to sender. Very friendly and much appreciated.”
“6/16/ 2024 After years of misdeliveries, there are 2 new managers that seemed to have turned it around. Great work, Peter!
4/5/2021 This place still sucks! Went to ship a package. Told her I want the cheapest stamp for a small package. She sells me a stamp and says the closest address she can find has a PL and not ST. This is different from what I have on my package. I am thinking that she is going to print out a sticker with the corrected address. She doesn't. Sticks the stamp on the package, doesn't correct my bad address and it comes back to me with a bad address. POOR customer service. I paid $7.00 to get the package returned with a bad address. This place should be ashamed of themselves. I never expect anything good from this post office. It's only gotten worse over the years. I should mention I was the only one in line, so it's not like she didn't have time to help me. Whatever lady.
6-2015 1 year later and this is still the worst location I've dealt with. When shippers say "usps", I pray that I will get my package, and even God can't help them. WORST facility ever! Delivery guy says he came when I was sitting in the living room at 1:26pm. This guy must be one hell of a shy postman not to ring the doorbell. Opened the door and I see an orange card. Asked for re-delivery for the next day (using online request form) and it doesn't even get put on the truck. Perhaps lightening can strike this location. Someone please help!!
I constantly get mail intended for my neighbors several streets down and I lose mail constantly. At first, we all sorted our mail and re-delivered them but after doing it so many times, I've noticed they've stopped bringing over my mail and I've stopped bringing theirs. Complaining to management gets an apology and a "this guy's been on this route for a really long time". Who cares? If I'm not getting my mail and my neighbor is not getting theirs, we've got a problem. Currently I am missing a box of checks. This is probably the worst mail facility I have experienced and I've lived in many places.”
“A man bashing me because I am Asian, but with the nice and calming words of the head staff here helped me stay calm. Although that man was too much for me to handle.”
“Staff and services at this post office are awesome.Mr. Lee helped me with a complicated international mail delivery that required a self-registered exp…….. etc etc. He patiently explained the process and helped me choose the best option.Thank you Mr. Lee and Team!”