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March 2024 by Hal Hellmann
Had got a screw in my tire. Came in using the donut Tire. They got me in and had me out of there and under an hour and even put the donut tire back under the car was so happy. Great customer service speedy that's why I always go to Les Schwab
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February 2024 by Nolan Allen
Do not trust these so called mechanics they don’t know what they are doing, I came in for tires I have 01 Honda crv as they were putting the tires on they brought me into the shop and showed me dirty suspension components.it’s 22 years old dirt doesn’t mean worn parts. Told me it needs work ball joints all that. Hello it’s an 01 dirty ball joints don’t mean anything there is no play yeah the struts are dirty there not leaking fluid there 22 years old and ride fine don’t let them swindle you into needing more parts they are young kids who have no experience and just wanna sell you a bunch of stuff
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February 2024 by Gary
Took my 2016 Silverado 1-ton here for an alignment after replacing all the controls arms, tie rods and ball joints. When I got it back it pulled to the side and the steering wheel was off about 30° from center. Also, the bolts for the cam adjusters were not torqued to factory specs. It was so bad that I didn't want to go back. I took it to Good Chevrolet where it got done right.About a month ago I took my 2002 Golf in for an alignment after replacing almost every suspension and steering component except the coil springs.The alignment is a simple toe-in/toe-out adjustment. There's no camber or caster. I figured it was too easy to screw up.The tech started off by telling me the front suspension was about as bad as it can get, in the tone of, this is gonna cost ya!...After explaining that I just finished rebuilding the engine, suspension, interior, etc. his tone changed. I feel bad for people that don't know about cars. I should have let him continue to see what he wanted to change.When I brought it in the steering wheel was about 10° off. When I left it was still about 10° off. I even asked the tech if he would center it!Also, the toe in on the left side was .41° off and .58° off on the right. Hardly as bad as it can get!!!He spent about 20 minutes on it and it cost $143.12.I'm never going back there again.
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February 2024 by Amelia Reininger
I spent almost $700 for new tires, and then a week later my tire pressure light goes on. I reset it a couple times but it kept coming back on. I took it back And they told me everything was okay that I just needed to reset my tire light. They reset it and an hour after driving away from les schwab , again , the light comes on. I go back and they tell me that I need to take it to another autoShop as they don't do anything other than tires. I never had any issues with my tire sensors until I got it back from les schwab. I highly regret giving this business my money and will not ever be going back to this company
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February 2024 by Britny D
Everyone here always goes above and beyond to help. Today Sean was more than willing to air up my van tires due to the cold weather. Thanks so much for always helping out when it's needed!
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January 2024 by Elliot May
I took my car in to have a valve stem replaced and ballanced the front tires. The cost came in exactly what they said it would.
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January 2024 by Eddie
Great customer service! Greeted with a smile and was well informed about my repairs!
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December 2023 by Ian Gunter
Great service they are known for. No complaints
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December 2023 by JD Boucher
They fixed the leak in my tire for no charge and let me know that my tires should be replaced soon in a super not pushy way. When I do want to get my tires replaced, I'll be back!
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December 2023 by Joeper Peralta
Payed to get my tires changed and payed for the tmps. They didn’t install the tmps and also charged me for it. I called back and said they’ll just delete the code which they shouldn’t do because if something bad happens I wouldn’t know. Another one that I’ve noticed from them is that they don’t use a torque wrench. I’m guessing they used an impact wrench and just decided to go full ham on all the lug nuts. Yes all the lug nuts were all stripped and I had to replace them all on my own since they do cost 50 to replace one even though it was the shop that messed up. Just let them know that you want your lugs properly torque and not put in with an impact wrench. Paying
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December 2023 by Bill Caldwell
Friendly and professional staff.Very quick and responsive service.Four new tires. Ready for winter.
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December 2023 by You don’t have permission Google
Ayden was super helpful. Ayden noticed that I had a bad tire. He got me in right away and changed the tire. I’m very thankful he saw this hazard and brought it to my attention. Thank you once again Ayden and Trish.
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December 2023 by Sequoia Hackler
This location was able to squeeze me in after I showed up at another location for an appointment on the wrong day. The wait time was barely anything, they were quick with repairing a hole in my tire. They also were straightforward regarding other issues with my car that I had concerns about, and they gave me multiple options to choose from. The staff were so nice and respectful. I wish I remembered their names, but it was a Wednesday afternoon. I would make the drive from downtown Seattle to this location again based on this positive experience alone.
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October 2023 by Cynthia Ramsey
Nathan was very helpful and tracked down why the used tires and wheels we'd just bought somewhere else had such a wobble to them. Correct tire size? Check! Correct bolt pattern? Check! Correct hub size (that's the big hole in the middle)? Nope! The wheels we just bought had a hole that was about 1/16" smaller than what we needed! Points to Nathan for not making me feel stupid for not knowing that I was supposed to measure for the hub size.
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October 2023 by williama adams
My second time buying the reputations here. I feel they are a reliable tire. The only problem I have is the time it takes to put on new tires. I get there is alot of work to do in the bay but, as I look out the window I see alot of standing around and talking. As a worker I get we all need to have time to stop and take a breath, but when the Bay is full of cars I would expect more hustle. They do it in spurts of work. A tire change with a full bay back where I once lived took about 15 minutes. With one guy removing tires the other patching or replacing the other who removed it installing or rotating out whoever is done faster. Doesn't look they are short handed to implement that.
