Escape Outdoors is a store known for its excellent customer service and wide product selection. Customers appreciate how staff members, like Joe and others, are helpful and prompt in addressing questions and requests, whether through email or phone calls. The store offers a variety of popular jackets, including Canada Goose, with staff willing to go the extra mile by taking pictures and providing detailed information, even for customers who are not local. Orders are processed quickly, often arriving within a couple of days, and are packaged nicely. Customers have found the staff to be patient and professional, helping them find the right styles and sizes for post-Covid clothing or special gifts. The store’s helpful and friendly approach makes shopping a positive experience, making it easy for customers to find quality gear in time for special occasions or everyday needs. Overall, Escape Outdoors provides great service, a good selection, and quick delivery.
Ordered a Canada Goose jacket online. Not living in WA, I called the store and asked if the SA could take some pictures of the jackets I was interested in. She couldnt have been nicer and took several pictures and took time to go over both jackets I was looking at. The jacket came within 2 working days and was packaged... read full comment
September 2022
I bought a jacket. There were many good products, and the staff were friendly.
April 2022
After Canada goose cancelled my order for my wife's birthday present, I ordered from here and being in Tacoma it showed up the very next day less then 24 hours later right on time for her birthday !!!
