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February 2024 by AW
It was alright, I was in the dressing room with my daughter and the person who was attending the fitting room was banging on the door several times, once I acknowledged yes it’s taken he went around to the other doors and then came back and did the same thing. I put my foot on the door and once again said yes. He tried to unlock it I said uhh no!When checking out I told one of the gals and she said oh I’m sorry, almost like there wasn’t anything she could do about it, I let it sit for 3-4 hours. Then called and spoke to the manager Rebecca (sp). I explained to her the situation - she said oh, sorry you had that experience they do have to knock loudly on the door and sometimes it hard to hear on the other side. I told her it could be triggering to some people and it’s not okay. My daughter is twelve and if she was in there by herself and that would have happen she could have easily freaked out.I felt as if the situation was dismissed - so I told her I would write a review.So here’s my reviewIf you want to feel like the fitting room police are at your door banging it down to see if it’s empty while trying on clothes and trying to open it then I suggest you try it out. If you would like to change and try on clothes in peace buy and return if you can.1/2 out of 5 stars if I could.
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December 2023 by Michael A.
A decent clothing store to shop at. Been to this retail store a number of times inside the mall. Today (12/05/23), bought a few items that were 20% off - Men's Joggers, a Hoodie and a couple of other apparel. Received very good customer service from the employees. Liked the selection and prices were pretty reasonable. Hadn't visited in a while, so it was nice to see some new clothing styles.
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August 2023 by Clément Besançon
My dad bought me a sweatshirt in this store to offer it to me once back in France. One main issue, instead of M size what was written on the sticker on the sweat, I got an XL one, what was written inside the sweatshirt on the tag. Now, I have 1 sweatshirt too much oversized and not wearable that I can't return because the store in more than 10 000 km away. Not a thank
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August 2023 by Frankie Saga
I love American Eagle but the guy who helped me stunk so bad. He was helping me in the fitting room and the whole fitting room smelled like body odor. AND he was wearing a tank top. I understand it’s hot, but PLEASE shower and put deodorant on. Not everyone wants to shop in a smelly store.
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May 2023 by Chloe Q.
This location profiles their customers. No greeting, no interaction going on at all besides checking up on my friends and I everywhere we moved in the store, which was like every 2 min. We were in there less than 10 min and got asked “are you doing okay” 5 times by an employee who moped around and seemed like she didn’t even wanna be there. We didn’t even end up buying anything cuz their in store selection is lame and I felt uncomfortable. Even the Aerie location sucks in this mall. Employees just recovering when there’s barely anything to recover. This is why I shop online or at the AE Outlet Collection location only. AE DM get some real managers to run your Southcenter location please cuz all these employees aren’t good for your business.
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February 2023 by Cassie Moreno
The place was clean and kept and as always the clothes are good quality! It's my boyfriend's fav place to shop. The male employee was helpful with the clothing rooms and clothes. The girl employees were standoffish and I felt they did nothing aside from standing around and role their eyes as my boyfriend shopped.
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September 2022 by Sharron Leinweber
Great items, I just wish their cashiers were nice.
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August 2022 by Hollie B.
Was excited to go shopping here and then found they don't have curvy size jeans in store- sign says ON LINE ONLY! Really!?!? I have always been able to purchase curvy sizes in store- severely disappointed that American eagle would decide to not sell any curvy jeans in store
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August 2022 by Sandy Fernanda
some girl with purple hair at her ends was extremely rude and rolling her eyes constantly at us. She seemed to be so bothered at everything we said and created no conversation with us. Seems like she doesn’t want to be there. definitely did not feel welcomed at all by her
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July 2022 by Ryan J.
Good quality clothes at a reasonable price (all things considered, with soaring inflation.) The lady who helped me did a great job. Would give 5 stars but I think it's weird to ask someone their name when they are trying on clothes. I was also surprised that the girl working the cash register had to ask someone how to print my receipt.
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November 2021 by PinkPositive
* This specific review is for #AERIE by #AmericanEagle, in Tukwila @ the Mall!This is by far, my #1. favorite store ever! They have clothes for EveryBODY, literally! & they take pride in the fact that they have something for everyone and women of all sizes- it’s amazing! ??❤️This has been my favorite store for a long time but unfortunately, we really don’t have a location very close. But hey, maybe that’s a good thing. HA! My Mom & Sisters recently took me here for my Birthday, on a shopping spree!It was an amazing experience and it just once again confirmed that THIS store and exact location is by far my #1. The Customer Service (we went on OCT 10, 2021), was absolutely perfect! They welcomed us in to the store, while very kindly following the Covid rules. They then kindly told me what’s on sale and to let them know if I needed help BUT, without pressure.They made it so easy. Even checkout was easy, with birthday coupons etc. It was unreal and the customer service blew me away, especially due to the fact that all the girls working their on the day we went were all young yet SO professional and perfect at what they do!Highly recommend!!!! ???
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March 2021 by Kim Abicht
Quick and friendly. Whatever they are teaching the worker's at AE, it's working! Always helpful, with a smile and quick to let you know what the specials are without hounding you. <3 Nuthin but love for AE.
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February 2021 by Lexi Idk
great place to buy jeans! I bought a pair of mom jeans in a size 000 i am very short at 4'10 but if i roll thwm up a little fits so fell! great jeans great service!
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December 2020 by Jose Guzman
Good service ?
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October 2020 by Randy Christ
Didnt have my size of jeans which is fine but was told the same offer was available online. We went home and looked up the jeans and low and behold no deal offered like the one in store.
