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April 2023 by Silvia Navarre
Looking for a prom tuxedo? Go here. In less than 20 minutes the friendly person had my son thoroughly measured, suit ordered. Very nice and quick experience. And I will be back to buy unique American gifts later.
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October 2022 by jessica torres
Great selection of native and western wear. Beautiful luggage and blankets. Staff is welcoming and helpful. Little spendy, but worth it.
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April 2022 by phyllis smartlowit
Nice clean place. Ppl are kind & helpful.
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April 2022 by Joseph Smartlowit
Kraffs clothing is a staple in the community of Toppenish. Gtlreat place to shop , friendly staff and the prices are right on par with the products they sell. Highly recommend place to shop.
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March 2022 by Isaiah Garcia
associates helped tremendously also the owner of the store Justin Johnson was just simply amazing and has a dashing set of hair <3
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March 2022 by deth pod
Awesome store! So many pendleton to choose from, fantastic item. Staff, especially Justin, was so professional and knowledgeable, thank you!!!
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November 2021 by Vince Knue
Purchased the men's white car coat. I thought it look gorgeous on the website. When I opened the box it did not disappoint. What a stunning article of clothing with beautiful workmanship. The fit is perfect. I wore the coat the following day and I received multiple raves. Well done Kraff'sI look forward to doing business with you again
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November 2021 by Connie Anderson
We were in Toppenish Friday, Oct 29 to go to the casino. One in our group had an accident and we needed to buy a pair of sweatpants or similar. We drove around for 1/2 hour looking for someplace open. We found Krafts, and they were not open yet, it was @ 9:30am. I walked up to see when they opened at the same time a man showed up with keys - he was there to open. I explained what I needed and he said he did not have sweatpants, but did have some flannel pants and to come on in. I did, and bought a pair of the pants. He did not have to let me in before opening, but he did. He saved the day for our group. Great guy, great service! Just wanted to say Thank you, sorry I neglected to get your name.
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October 2021 by Jordan Miller
Stopped by the store during early September in hopes of getting a custom Pendleton coat made. Justin took my measurements and showed me the collar options and got all my information to ship the custom coat, this was all done very quickly!I was expecting the coat not to be delivered for a few weeks but the coat actually beat me home! It arrived 1 week after we had visited the store. Amazing customer service, thank you Justin and your in store crew ??
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June 2021 by Christopher de Roulet
PRODUCT: Not only is the coat made from the legendary quality of a Pendleton blanket, but the buttons as well as the stitching on the piping were of EXCELLENT quality. This looks like a coat that could easily be handed down to our daughter in-law. It's very rare to find consumer goods of this quality anymore. Plus, they're reversible, it's like getting 2 coats for the price of 1!!!!PEOPLE: The coat my wife wanted was out of stock, but Justin said they could make it pretty quickly. I really didn't want to do that without checking sizing first (my wife is tiny). I asked if we could ship it down for her birthday (in 4 days) and Justin, who is an awesome guy, made that happen. When my wife saw it, although a different coat than the one she wanted, she absolutely fell in love with it.PROCESS: Justin has EXCELLENT customer service skills. He made the purchase (over the phone) ridiculously simple and easy.I would very strongly recommend Kraff's Clothing to anyone. This kind of product quality and customer service is difficult to find anymore.
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February 2021 by Cara McCain Thomas
They need better communication and customer service. They sent the wrong product and demonstrated very poor communication through email. Took several emails to get a refund. When I asked why they didn’t refund the shipping price as well since this was their mistake, they did not respond. Would not recommend.
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January 2021 by Robin “DuchessOfWine”
Special order blanket long coat made by Kraff. Excellent customer service. Coat arrived within the promised timeframe. Beautiful! Detailed craftsmanship. Store is worth a stop if you are in Eastern Washington. Friendly staff, good selection of clothing and blankets.
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December 2020 by Robin Carmichael
Special order blanket long coat made by Kraff. Excellent customer service. Coat arrived within the promised timeframe. Beautiful! Detailed craftsmanship. Store is worth a stop if you are in Eastern Washington. Friendly staff, good selection of clothing and blankets.
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December 2020 by Andrea Jackson
Have always loved this store!
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December 2020 by Amanda YellowRobe Buffo
HORRIBLE SERVICE don't recommend doing business with them. Good luck trying to exchange or return something.
