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October 2023 by Bailea McDermott
So i came here with my boyfriend looking for a decent car. Very unprofessional experience. For 1, they showed us 2 cars that need more work done than what the cars were worth. The second car ( all black Mazda) BARELY had brakes and was very unsafe to drive. No idea why they even allowed us to test it. For 2, i was sitting in the driver’s side checking it out, the older guy reached over my lap and started messing with the air in the car, basically laying in my lap and touching me. Very uncomfortable and poor experience here. Do not trust these people.
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October 2023 by Gina Pearson
Okay so I've read all of the reviews, I researched the `hole in the wall" dealership before even thinking about dealing with these guys and let me say this I had to leave atleast a one in order to leave a review and since Google won't allow me to leave zero stars I am going to make sure the treatment I recvd is known to any and all that are considering purchasing a vehicle from WCAC ..allow me to introduce you to the way they treated me, a deaf college student as well cancer patient ..i needed a reliable vehicle for school and doctor appointments...I found one at WCAC but there were 6 different prices for the same car..sadik Ali taffy and another gentleman all messaged me telling me to ask for them and when I stated that the price that they had told me was completely different from any price told to me or posted on market place..they each came back with a reply as in ask for them and they'll get me a good price... with the lowest being $2700 total and the highest $3900 total..I told each one that I needed the exact price so that I can pull it out of savings..when no one answered I brought down $2900.. by the way there was an exhaust leak and reeked of gas and was very loud as well as the brakes needed to be done ..well they had me come back so they could get the car ready and I told the guy I am bringing $2900. Right? And he said yep..see ya tomorrow around 3 and I called and confirmed and he never informed me of the price being higher..well I get there and BTW I had no transportation I am relying on someone else since i live in olympia...I get there and they are still working on the car which is no big deal but then they tell me that it's no longer $2700 and it's going to be atleast $3500..seriously? You are that greedy? They already knew my situation and still proceeded to take me for a very overpriced ride..it's not my fault they did what I told them that I would do (I could get done for a hell of alot cheaper) than what they were charging me) and they then proceeded to speak their native language so that I wouldn't know what was being said, but I am not stupid and I can understand tone and body language and when taffy taps his pen on his fingertips he is trying to figure out the best way to railroad someone..just fyi..I am in college taking psychology...i plan to become a substance abuse counselor..well when taffy did that move he started telling me how much things cost and I again am not stupid, I know many mechanics (hence the reason I told him I would fix it) he tried giving me the " good price" of $2700 and then started tacking on the labor and parts and all the work they did... blah blah blah..well a good dealer won't sell you a car with bad or no brakes,it's foul and I believe it's against the law..so I shouldn't have to pay for them,then he wants to charge me for the exhaust leak that I told him I would have fixed plus taxes license blah blah blah To the tune of $3900!!!!!.. I said " then I can't get it" And good old taffy says what? "Oh that's too bad. I know we can sell it for $3900" and proceeded to talk to his staff and not me.and left me sitting there looking snd feeling like a fool,and i left in tears with them laughing and waving their hands like in a go away gesture.. of all the heartless ,humiliating,insulting,mortifying and degrading experiences a person could have!!!! DONT GO TO WEST COAST AUTO CENTER!!!!! They don't care about you,they care about the money they get from you,but if they can't,then they resort to being a hateful bully.
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October 2023 by Rob J.
0 stars! Crooks. Got played. Car was driving okay for a few months until I found out it had tranny issues on top with many other problems. Car couldn't drive anymore. Had to get rid of it basically for free. Paid 6k. Make sure to bring a trustworthy mechanic with you to check out a car you think you like here. They'll lie to you saying there's nothing wrong then once you leave the lot it's game over. All their cars be careful before purchasing. I was desperate and made a huge mistake that costed me lots of time and money. Never again. Don't make the same mistake as me. Stay away from this dealership.
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September 2023 by Ismael Mercado
I bought a great acura TL for a great price. They helped us with the price. I love working with these guys. Great service and good cars.Also thank you to Ali!! He helped me find my dream car.
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September 2023 by بو احمد احمد
Nice sellers, good variety of cars, take your time and space to board a more suitable car, they are there to help with courtesy. I love him.
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August 2023 by Antonio Grijalva
I bought a car from here in April. I was told the car should be good for another 5-10 years. I think the owner really meant 5-10months. The car needed a new thermostat, thermostat sensor, raidiator pump and it didn't even have an oil change before it sold. Buyers beware! Now 4 months later the transmission is misfiring! Suburu said it needs a new transmission that will come out to about 5900$. New things come up every month! Just because you think it's a "good price" it's really becasue you're going to have to pay out of pocket to fix it. Save your money and go else where!
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August 2023 by Lilli Coonrod
If I could I would give it 0 starts but I have to give it one for this review. Worst costumer service, hangs up on us when they didn’t want to help and to top it off sells cars that need more work done then what they’re worth. Go else where! DO NOT RECOMMEND!!!
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July 2023 by Jmister
I recently purchased a car from West Coast Auto Center and I had a great experience! The staff was knowledgeable and friendly, and they helped me find the perfect car for my needs. The process was smooth and quick, and I felt like I got a great deal. I highly recommend West Coast Auto Center to anyone in the market for a new or used car! Very quick and easy experience.
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July 2023 by Mario Read
I came to look at a Chrysler 200 and left with a Chevy Malibu thanks to the great customer service that Ali provided me. He wasn't pushy, he only offered me choices and let me decide. I'd refer any of my friends here if they are in the market for a car!
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July 2023 by Tamera Robinson
My son is buying his first car and I can say this was the best experience I’ve had. The customer service is amazing and the staff are very friendly and helpful!
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July 2023 by Brian Gateley
This place will take your money for a garbage car. Look at the BBB web site see the reviews and complaints. They sell cars that insurance company's have said are a total loss. They don't fix them well just enough to to seem ok .they don't tell you about the car history
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July 2023 by Brian G.
If I could go minus I would. They are crooks. They tried to see my friend a car with a insurance totaled tittle. They have 2 cars right now on the lot with biohazard stickers on them they will wash the outside vacuum them out and sell them to someone. They have a horrible rating with the BBB stay away from this place
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May 2023 by Norm From the north
The best service I have ever received. Got few cars from here for my friends and family. Excellent customer service. One time I didn’t have money for for the registration fees. the guy name Ali gave me a week to pay. That was a great help. Definitely recommend!!!!
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May 2023 by Heather Hopkins
I have never purchased a used car before.....this place...ALI.....and all people that work are awesome....patient and willing to help you find the perfect vehicle for your money. I have gone to 6 other dealerships and this place by far has the best selection!
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May 2023 by Live With Noman
The lot has so many cars to choose from. Very efficient. I definitely recommend this place. This should be people’s first choice if they want to get nice car with good deals.
