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June 2024 by Tycos
After fighting through phone menu and repeatedly asking just to talk to pharmacy department the automated system ignores all requests and forces you to listen to hours, location, etc regardless of if you actively avoid those options before it finally transfers you to just regular customer service after the 5th time confirming you want pharmacy so the agent manually has to transfer you anyways. Then pharmacy will give no help or info over the phone and insists you come down so they can inform you they do not currently stock the prescription you need face to face so they can make you go elsewhere anyways.
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June 2024 by Nunya Bizz
Be sure to shop here if you enjoy the thrill of possibly being mugged in the parking lot. This walgreens never calls the cops for anything: homeless crack heads living in the parking lot/against the side of the building, crack heads stealing and threatening people, shelves being empty due to the thievery, and trash EVERYWHERE. I can't wait for it to permanently shut down so the thieving methheads leave the neighborhood. It's a hub of crime and drugs.
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March 2024 by Dej Dobbins
There’s never anything in there. Shelves are always more empty than full
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March 2024 by Paul Pechin
Shoplifting is so bad at this store that staff and customers are frequently accosted and sometimes threatened by thieves. Shelves are bare most of the time. While the staff are super friendly, they are unable to do anything about the theft due to company policy.
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February 2024 by Jordan Hayes
This Walgreens is quite clean, and the layout is functional. Employees seemed efficient and friendly. There was only one cashier working at the time I shopped there, but they do have two self checkouts. Unfortunately both of the self checkouts were down and required another employee to come up from the back to reset them. Still, one of the nicer Walgreens that I've been to. Items seemed decently stocked.
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January 2024 by C Q
No wonder so many of the Walgreens have closed down. This may be the closest one to me but next time I’ll go to 38th. This location is consistently out of stock of items I want to purchase even though it says online that they’re in stock and it takes a very long time to get someone to help me at the photo center.
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December 2023 by Db Bug
This pharmacy has a lady Christy or Kristy the pharmacist that has no clue how to treat a customer. The hole staff reflects her poor customers service. She's very condensing. They let my prescription sit and don't bother to order in the medicine or let me know they aren't doing anything with my prescription n I have to call find out they haven't dose anything with it. Then I have to wait until Monday out if medicine for 3 days. I called another location the staff was very helpful the pharmacist was very helpful they apologized for how I was treated by this location and had my prescription filled in 45min. What a night and day difference between same pharmacies. I have to drive 35mins away to get food customers service. They need to find a pharmacist that like to work with customers. Also when I asked for the pharmacist name she wouldn't give me her employee number or last name she also asked who I was and said I she knows who I am. Extremely weird and unprofessional from the pharmacist in every way possible.
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October 2023 by Direct Contact
Gave appointment for COVID shot when they did not have any. Said corporate books the appointment and the have no control over it.
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July 2023 by Lanice Joye
The pharmacy staff are the worst! They are rude in person and over the phone. They seem annoyed that you're even speaking to them. I just transferred my prescription to Bartell's.
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July 2023 by Clifford Thompson
It's ok
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July 2023 by Ina Prodan
I have been a customer for this pharmacy for years but today I had the worst customer service experience ever from the manager. I come to pick up a prescription one of the insurance I had it didn’t work the other one only covered a month at time, the initial pharmacy tech asked to wait about 15 min for insurance update and refill adjustment. I received a message less that 10 min my prescription is ready to pick. At the second attempt to pick up my prescription the manager came to the drive through window to assist me asked to turn off the car and come closer to speaker because the speaker is old and she couldn’t hear me over it. The other pharmacist had no trouble to hear me given the fact I pull my car very close to the window. Other thing they did NOT worked my prescription through the insurance and I paid in full for the prescription. I’m not a rude or difficult person I work in healthcare service industry and validate people’s feelings but this manager that served me was very disrespectful didn’t even thank or wish to have a good day. I was with my seven year old daughter in the car and at the end of this transaction she said ‘WOW’.
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April 2023 by cmasscmass
On Sunday April 16th at 3:30 PM.I came to your store to buy a few items as a caregiver my job. And the young lady attending the cash register had a very very ugly attitude. It gave me the impression that as a black man I wasn't allowed in the store. In my field I do a lot of psychology and it gave me the impression As a customer She didn't wanna serve me. I've came to the store some 10/15 years and this is the 1st time I've ever had someone with an attitude as such. Times are hard for everyone in our society today. So this time I'm just gonna overlook it. It is said that God-created us all equal but to some people they may feel that's a lie and we're not all created equal but an attitude adjustment is something to be looked at early on instead of waiting until something bad happens to anyone. All it takes is the right person to come into the store were they already have an attitude and something like that happens and it could be bad for both parties. So I'd look into it just to give it a check. Thanks for reading and your support. Have a good day.
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April 2023 by Jackie hrtiz
Prices different than what what is displayed. You find out during check out when they scan the item that was 11.99 to magically 15.99. I really needed the items. Next time I will just go to Walmart or target. It’s a trend with CVS too.
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March 2023 by Mimi Trevino
Pharmacy Staff is the Best I've EVER Experienced!!! Well Done and Thank You So Very Much !!
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January 2023 by Bethany R.
Staff were very rude, not very clean facility (dirty, unable to get locked merchandise as there were no staff around to help, etc.)