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July 2024 by Olivia Kelley
Pharmacy not very helpful or polite. System shouldn’t allow drugs that are controlled substances to be transferred if they can not be. Stuck in limbo still trying to get my prescription.
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May 2024 by Alexander Lameda
They offered a completely bad service. I received my order after an hour after arriving at the store because they didn't take it to my car. I had to go inside to get it and when I entered the employees were talking to each other, I had to tell them that they had an order. in my name and they still haven't given it to me. That's when the person stopped talking to his colleague and went to get my order and they only apologized with an apology. I don't think I will recover the time I waited for my order, which I ordered ago. one hour.
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May 2024 by Becky Loe
The staff are saints.
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February 2024 by maurine cleland
Walgreens strives for the best possible customer service.
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January 2024 by John B.
I rarely give 1 star but the last three times I had a prescription called in to the pharmacy all three were "not found" by the staff. The last incident took 2 days to get a common antibiotic script filled. When asked what we can do differently to get a better result no response was forthcoming. Einsteins theory of crazy kicked in (doing the same thing repeatedly and expecting different results) and we are now doing business with Walgreens competitors.
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January 2024 by Heather
Had an appointment for vaccine. There was no one in front of us....waited almost an hour. Don't make an appointment here.
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January 2024 by Kristi Richards
Pharmacist deleted my on file prescriptions when my dr retired and set me up for a few months leaving me screwed and without medication bc it was a “controlled substance”. Very judgmental, rude, and thinks you’re a drug addict if you have certain things prescribed.Super long wait times. Had a small rx after dental surgery and made me wait 7 hours to get it filled.
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October 2023 by Brian Crick
Understaffed pharmacy
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October 2023 by Alana S
I got switched over here after the other 6th Ave branch closed. They've been totally backed up ever since. I waited weeks on an out of stock medication and then called to find out they did have it in stock but never filled it. Then I tried to fill some other meds at the same time and waited days but they never got filled. I called to check in and the tech was rude, said they were 300 orders behind and he'd try to get them done that day. They weren't. Several days later, they still weren't even in progress. Every time I tried to call, I was on hold for 30-40 mins.
I finally switched my meds to Pearl branch and had different issues and still don't have my meds after literal WEEKS of waiting on some of them. The Tacoma Walgreens are an absolute mess right now and the techs are mean about it to anyone who is worried or frustrated by being unable to get their prescriptions filled, even urgent ones. I know it's not staff's fault but it makes this pharmacy unusable and something needs to change.
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October 2023 by Violet Starlight
I got switched over here after the other 6th Ave branch closed. They've been totally backed up ever since. I waited weeks on an out of stock medication and then called to find out they did have it in stock but never filled it. Then I tried to fill some other meds at the same time and waited days but they never got filled. I called to check in and the tech was rude, said they were 300 orders behind and he'd try to get them done that day. They weren't. Several days later, they still weren't even in progress. Every time I tried to call, I was on hold for 30-40 mins.I finally switched my meds to Pearl branch and had different issues and still don't have my meds after literal WEEKS of waiting on some of them. The Tacoma Walgreens are an absolute mess right now and the techs are mean about it to anyone who is worried or frustrated by being unable to get their prescriptions filled, even urgent ones. I know it's not staff's fault but it makes this pharmacy unusable and something needs to change.
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October 2023 by Robert Stocker
I waited 51 minutes with only two people ahead of me and I finally hung the phone up trying to get a prescription I hope this place doesn't fail anymore than 6th and Sprague
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August 2023 by Sharon Blaylock
It's the other Walgreens on 6th and Sprague that is closed
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July 2023 by Habib Nasiri
I recently visited this Walgreen and I was quite disappointed with the overall experience. The employees seemed unprofessional and lacked the necessary training to assist customers effectively. It would be beneficial for them to undergo further training to improve their customer service skills. I hope the store management addresses these issues promptly for a better shopping experience in the future.
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July 2023 by Concorrie Just That
Tried to pick up at drive thru. Waited at least 25 minutes then finally left. Called to see if they were closed. They were not! I got no apology, no explanation .... nothing! Waste of my time really. I have other things to do! I work during the day and my lunch is only 30 minutes. They close at 6 and I can't make it by 6 as I work til 5:30! I have to take time off to pick up scripts! Really? I shall transfer to a friendlier place of business! They are all pretty rude!
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July 2023 by April Simmons
This store was like out of everything, the cashier Michael was something else. I waited there for him to take my money and then stood there while he counted back my change 3 times and then he still didn’t hand it to me. He dropped it on the counter so I had to pick it up. This one is worse then the one on 38th
