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November 2023 by Judy G.
I went out of my way to get my covid booster at this Walgreen's last night because they were listed on the "Bridge access Program" which offers free shots to people without insurance. I had my appointment scheduled ahead of time and was running a bit late but that didn't matter. When I got to the pharmacy counter and they found out I didn't have insurance, one of the pharmacists said "Tell her that'll be $180!" I said "It's supposed to be free." Then I waited for about 10-15 minutes while they "helped" other customers (by shouting out the name of one of their prescriptions, and telling another lady her prescription would cost $300 when it was supposed to cost far less, then telling her it'd take about an hour to resolve the issue!) When the pharmacist finally got back to me, he told me they couldn't give me the vaccine because my records said I already got it 56 days ago. I told them no, that was a FLU shot (I don't know what records they had). He asked me to give proof of the last shot I got but I didn't have that on me and by that time I was feeling pretty uncomfortable about getting a shot at that pharmacy anyway. So I told them I'd get the shot elsewhere and left. I do not recommend this pharmacy for prescriptions or vaccines!
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October 2023 by Tom Satterthwaite
Really slow, service is sometimes nonexistent. The automated phone system sucks, even by normal standards, and it frequently hangs up on you. They do fill prescriptions and don’t seem to screw that up much.Update: Same day delivery apparently doesn't mean on the weekends. Wish I had been told that. I tried a Saturday delivery and it didn't mention anything about no deliveries on weekends. I could have just ordered it online and picked it up later, now I have to wait until Monday.Dropping my rating from 2 to 1 star. I think it's time to move on to another pharmacy.
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October 2023 by Chloe B.
I was out of town and my kids got sick. This Walgreens was a lifesaver.They had all the cold medicine to make my kids feel better.It was very clean inside. They have holiday or seasonal items in the middle of the store.Employee was very friendly and helpful at the checkout.Plenty of parking.
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October 2023 by Exavier T.
I did a quick stop by to buy some snacks. I have to say this store is in a such cute location & the employees are so nice and helpful! Jacob the store manager was very polite & helped me find the product I was looking for. I highly recommend you check out this Walgreens in pearl St!
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September 2023 by Ron M.
This store is seriously under staffed. Service is slow and the phone wait times are horrible and while in the store no one is on the phone
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August 2023 by Angie Christman
Biased, rude, and unprofessional.
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April 2023 by Alexia G.
Not a fan of the pharmacy, have had some less than pleasant experiences with them... That being said, Danielle works in the retail portion and is absolutely amazing! Always is smiling and willing to help. They're lucky to have her!
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January 2022 by A
Every time I’m in the drive through it takes at least 20 minutes. Assuming they are short staffed I keep coming back. I will transfer my prescriptions next time.
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November 2021 by Nick B.
Moving all seven of my prescriptions to Bartel's... Customer service is non existent at Walgreens. You shouldn't have to beg for your prescriptions to filled.
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October 2021 by Grindy S.
The gal working Saturdays in the pharmacy is a piece of work (name begins with "J"). On Saturday last she stopped helping people in line to take phone calls, then was noisily argumentative with the callers. After her unpleasant experiences on the phone, she would then return to the in-person customer, unnecessarily recounting the recent phone call while ignoring the needs of everyone around her. She wasn't shy about blaming her shortcomings on pandemic situation - if it was 2019, she would still be an awful employee. Also, whatever time you are given for a vaccine appointment, you won't receive the shot for at least 45 minutes, if your experience is like mine. And the pharmacist herself is a crab. Avoid this pharmacy.
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August 2021 by Beth Leurquin
Typical Walgreens. But not common finding a nice cashier. Kudos to the manager for finding a good one.
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August 2021 by Margot McTavish
DO NOT GET YOUR COVID TEST HERE!!! I was told to be 5 minutes early. I was 8 minutes early and they sent me to the back of the line because my appointment wasn’t until 2:30 and it was 2:22. I sat there for a total 30 minutes because there was a line behind me. ABSOLUTELY RIDICULOUS WASTE OF EVERYONES TIME.
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May 2021 by Andy Thompson
Advertised COVID walk-in shots are unavailable at this licstion.
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April 2021 by milock78
Capable, precise, and time efficient. This is a motivated team of pharmacists. I highly recommend this location.
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May 2020 by Keith B.
Hopefully I don't have to hit even one star because this was the worst experience I have had in my lifetime! My wife had shoulder surgery and we got home about 5:00, after helping her get comfortable I went to this pharmacy less than a quarter mile from our house. Gave them the two prescription papers I had and the guy said it will be ready in around an hour. That would have been around 6:30ish so I thought that should be fine she needs her next pain pills about 8 or 9. I asked if they would call and he said is your number xxxxxxxx? I said yes and he said they would. I had zero idea they closed that night at 7 and he of course did not mention it either. About 45 minutes in I started looking closely at my phone and when I still had not been called by 7:30 I decided I need this for my wife so I am going to go sit down there. I got there to find out they closed at 7! I ran into the guy who took my order in the parking lot and said I had no idea you closed at 7 and you guys never called. I said my wife is going to be in an insane amount of pain tonight what can you do. He said I could go to the other Walgreens 5 Miles away and they would fulfill it. I went there immediately and they said they can't fulfill it because it is oxycodone!!! So now the guy sending me there lied or somehow he didn't know the rules? Seriously?! Worst service ever! No sleep for my wife and I. Still planning on talking to someone in person as this was awful! If you need a pharmacy don't use Walgreens!!!!!
