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July 2024 by Strikers
Worst mailman ever I seen. A white maleman ripped my mail, torn the mail with red pen and wrote, "this is not correct address!" on my mother's letter.
He had neither authority nor right to do that.
I will collect everything of his job and sue him and this agency.
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June 2024 by Ryan O
15 people in line with one person behind counter.
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May 2024 by Lynn H
Do not leave small packages in the prepaid shipping cart! I've had 3 separate small items disappear. They never get scanned and the post office can't locate them. I would NOT trust them with anything small.
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February 2024 by Scott Peterson
Sometimes there's a long line
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February 2024 by Deborah Hopkins
Need more employees working
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December 2023 by Cheryl Hansen
One person at the counter. 9 people ahead of me and the person in front of me just walked out. Ridiculous, I'm handicap and you don't even have doors to accommodate handicap people. Worst service ever.
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October 2023 by Anna-Katherine Glassman
Need more people to answer the phones! I was on hold for three hours
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June 2023 by Orkhan M.
NIGHTMARE!!! PlEASE READ We live in Ruston area about a year and I never ever had any issues with USPS in my entire life. Our mailman who delivers mails from proctor location decides to hold our mails ILLEGALLY and NOT deliver. Remove our name from the mailbox and put vacant note out of a sudden (which they delivered our mails for us for about 8 months, and our names are registered in USPS website) and then he/she ripped our names and just left ripped name in the mailbox for us!!! Just awful people with no respect and dignity at all, whatsoever!I go to proctor location and speak with them and ask for manager, (this is 3rd time) lady who works there she goes back and comes back and then she goes "my manager is not here" or "my manager is on vacation" like what the heck?! Will your manager ever be available?! Because I want to know!!!We reported to hotline USPS and they do absolutely nothing!!!We have been grabbing our mails since day one. And why they still do this to us we still don't know. Our bills are delayed, everything is delayed, we can't even get hold OUR MAILS THAT COMES UNDER OUR NAMES!!! Well, good job Government post office! You have been absolute ridiculous!!! SHAME! ON! YOU!P.S - yelp needs to start making minus stars because this place absolutely deserves
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June 2023 by Alyssa S.
Very rude and unhelpful staff The lady was on her phone the entire time she was helping me and seemed annoyed that anyone was there
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March 2023 by Rica
The employees at this location are always so nice. I went in to send my passport renewal application and I didn't really know what I was doing. Brittney didn't even second guess, just started assisting and literally filled everything out for me. So thankful she was willing to go above and beyond because I was stressed it do it wrong.
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February 2023 by Fireside Witch
I come from Vashon to ship from this post office.Line wait time cut by more than 75%Yes, combination trips off island, but well worth it as they even put stickers on the fragile items that I constantly ship, being that I sell crystals.Always kind and quick service every visit!!
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October 2022 by howard s.
My sister mailed an "overnight letter" to me that contained important documents. She sent it from Tacoma, Washington to Long Island, New York. They said that now they are not even guaranteeing delivery next day! Whoa!! Since when is that downgrade? She paid the $27.95 and crossed her fingers. Sure enough, as I'm tracking the package the evening of the NEXT DAY, I see that it wasn't even put in a plane yet and is still in Tacoma!! What the hell??I'll never, EVER send anything important with the USPS again!! Total Incompetence.How can anyone have faith in them if they charge the Next Day price but don't guarantee it?I'm beyond words.
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October 2022 by Charlie Manfredi
Clear signage that said drop your boxes with postage in the cart through the window in the door. Brilliant! No waiting, no lines.
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June 2022 by Alison B.
I would like it if they used the sidewalk and NOT my lawn! There's literally a path now which upsets me! Stop being disrespectful and lazy! Thank you.
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June 2022 by Kaylee Parker
This place needs some serious help. There is always 1 person working the front and she’s never very helpful. She leaves my questions open ended and doesn’t find a solution - rather just puts me on my way. I have a PO Box here and my mail/packages are constantly super late arriving to my box or I have to ask them to go find them. I never have a good experience here and always end up leaving frustrated.