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9AM - 7PM
2201 S Tacoma Way, Tacoma
Truck Rentals
7:30AM - 4:30PM
11405 24th Ave E, Tacoma
Truck Rentals
“So, last Sunday, one of the driver was driving on the highway with no dirt cover and resulted my windshield cracking in multiple places.When I called, Jackie took full responsibility and coordinated windshield replacement within the day and 4 days later, I have a new windshield.What I am trying to say is this. Now this is a company who are accountable and values integrity. Jackie upon initial contact called the driver which I am 100% confident addressed the concern and took action. Thank you for being the company that you guys are!”
Open 24 hours
9201 Pacific Ave, Tacoma
Truck Rentals
“Very good customer service. Easy sign up for getting the unit. Later open hours than most other storage facilities. The rates are surprisingly low. I'm very impressed.”
“The U-Haul experience and customer service was great! VICTORIA @ the 5415 S Orchard St, Tacoma, WA 98467 location handled everything for me and she was awesome! I Would recommend! Thank U-Haul!”
Open 24 hours
9201 Pacific Ave, Tacoma
Truck Rentals
“There was an issue with my reservation. However, the lady called me wayyy before I needed it. She helped me get another reservation less than 40 minutes from me and was very accommodating! The lady who called was awesome! I highly recommend them for your uhaul needs.”
“Best experience I have had with U-Haul. The folks working here are friendly and professional. The truck we rented was nice and clean, the cleanest I have ever seen a U-Haul. I would happily return to this location and recommend it to anyone in need of renting a truck.”
“They were fast and knew what they were doing. The truck (a 16ft box) was in good shape and modern. Easy to drive. It had a back up camera that could double as a rear view mirror. Bluetooth, mileage and fuel usage display. All Siad and done i was happy. It was a little pricey though. And the one we went to is out in the port. You might not want to go with the after hours drop. It is a little creepy donw there at night.”
“The agent that was there was very helpful and kind. I was 5 min early to pick up and was told that the truck had not arrived yet. I was not in a rush but other customers could have been upset. Perhaps as soon as the location is notified of a late return, the agent should contact the next renter curtesy. However, the mobile app allowed me to return the truck after the office was closed which is a plus when moving. I was satisfied with the customer service at this location.Just a side note when renting, they do *authorize the amount that was estimated ( days + estimated miles+ coverage) If the full estimated amount of miles and days are not used then you will see that reflected as a full charge and not pending.”
7AM - 7PM
6402-6442 S Yakima Ave, Tacoma
Truck Rentals
“I have rented from U-Haul many times & I have NEVER had this level of customer service anywhere else. Vicky was absolutely AMAZING! Her personality is 1 in a million!
She got us in & out of there in no time with a 24 hr rental. Truck was super clean & the AC was working AMAZING in this 92degree weather.”
Open 24 hours
1909 S 54th St, Tacoma
Truck Rentals
“I found this company on Facebook and reached out to Chris. He gave advice on how we could get rid of the dirt from our property, and his advice worked out. We found some neighbors who were interested in our fill dirt. We rented an excavator with an operator and a dump truck from Bobcat Rentals. The operator, Terry, was extremely helpful and professional. I would recommend this service. ??”
“I have come to really like this U-Haul location. Friendly, helpful, efficient, and clean equipment. Not much more I could ask for. It has prompted me to rent from U-Haul more and not even consider other options.”
“Unparalleled customer service. After the UHaul app system messed up my reservation, requiring me to drive back across the state to return to where I picked it up, the employees here helped me navigate it and avoid having me be charged fees. This made a very frustrating process into an incredibly smooth one. Thank you!!!”
“Had to stop in a few times this week to unload a u-box, rent a truck and return the furniture pads. Melanie was super helpful the entire time and very assistive with scheduling the rental and access time for the u-box. We appreciated the service very much and hope to do business there again soon!”
“I rented a car trailer , so when I called , the guy on the phone was knowledgeable was kind was a good customer service from the start to the drop off the girl at the pick up time and the drop off was really nice too , so yes I will definitely go back to this location ???”
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“After scrolling up and down looking for a secure storage, I decided to give a try to secure storage after having a bad experience with another storage.I met a sweet and patient young lady by the name Tamara, who took her time to show me the unit I was looking for. She went above and beyond to help me sign up for one of their units in Tacoma which was near me. Thank you so much Tamara . BTW the place is so clean.I recommend.”