Sporting Goods in Tacoma, WA

“Just to preface this, I normally don't write reviews. So this just lets you know how great of an experience we had that I wanted to write about it!
My husband and I came to this store during the evening rush. We only stood around for a couple minutes before a friendly team member named Jay sat us down to evaluate our needs. My husband and I both wanted a new pair of running shoes and had never been to Fleet Feet before but had heard about their in-store foot scanning feature. After explaining what the process would look like, Jay took my husband and I individually to the scanning devices and then we sat back down and went over our results. It was really cool to see the 3D scans of our feet on the iPad and it fascinated me that the machines were able to collect so much information about our feet, like our stride, points of pressure in our feet when we walk, foot shape, etc. Jay was so knowledgeable and took the time to share with us what the results meant and it was really fun to learn more about our own feet. With this gathered information, Jay went to go find shoes for us that would serve us best based on our scans and Jay's expertise. What was also cool was Jay picked out a new pair of socks for each of us to wear while trying on shoes and the socks were so comfy! In addition, we tried on a few different pairs of insoles and ended up finding some that fit our individual needs. We only had to try on three or four pairs of shoes each before finding the perfect pair. All in all, it was such a fun experience and we truly believe that Jay was the reason behind it all. Jay was with us through the entire process and was friendly from start to finish. Jay enjoyed explaining everything to us, was super patient, and not once made us feel like we were taking too long and needed to hurry up deciding. It was nice that it didn't feel salesy but instead more of a genuine interest in trying to help find us the right pair of shoes that we would be happy and comfortable wearing. We absolutely want to come back to Fleet Feet for the next shoe purchase because of our wonderful experience and we really hope that we get to see Jay again in the future!”

“Wow what a find! I just got a brand new set of Lady Macgregor golf clubs, two pairs of shoes (one designer from Nordstrom), a glove and golf balls for $88! The staff was so friendly and helpful, Gary + Peter + Natalia were so great. Also, I was out of the shop in under 10 min”

“Probably one of the best customer service experiences i've ever had with any company before. never have I ever had someone go so far out of their way to get me a shipment than what chris did for me. 100000% will be recommending everyone i know to buy a skibyk from chris!”

“Best customer service in Western Washington! Highly recommend for ski, snowboard, and racket sports.

I had an excellent boot fitting experience with Julia. Listened to what I wanted in an alpine boot. I consider myself advanced skier and aspiring to be an expert with about 30% on trail, 40% off trail and 30% backcountry/side country. We found the perfect fit for my funky foot. They were super chill with no high pressure sales pitch or attempt to up-sale me into too much tech that I didn’t need.

Highly recommend their rental shop and lease program as it saves time and money compared to on the mountain shops.”

“What an incredible experience I had here with my boyfriend. He had sold a lot of Pokemon cards to them (at least a binder full) and a couple weeks later my bf got a call telling him that they found more valuable cards and wanted to pay him more money! Who does that?! We are thankful for the incredible service of the staff here. They're friendly and helpful and run their business how people should. Plus, the sports memorabilia here is mind-blowing!”

“I'll never buy clubs anywhere else again. I used their "100 day playability guarantee" recently, and they could not have accommodated more. Steve Amend, Steve Jackson and Ben Eaton let me take as long as needed splitting hairs between a couple of different options and were unbelievably patient when I was indecisive until the last minute. Could not be happier with how hard they worked to make sure I had a great experience and am blown away with how much time they spent with me during a few busy days.”

“Went in for back to school shoes for my grade-schooler. They had fabulous deals on all the kids shoes, we walked out with a great deal and fully ready for the PNW weather! Notably, despite being the lone staff member overseeing the busy shoe section (as well as the entire women's and kids clothing department) and having to juggle multiple customers needs, the staff member was AMAZING. Her service was above and beyond, she remembered names and came back to check in with suggestions/had looked on the website for options if we didn't like the ones in stock... All while helping half a dozen families at once.”

“Too few hockey stores in the northwest to pass up even a smaller store like this. Good selection of gear, competitive pricing, helpful staff who are young players themselves”

“Steve, the manager of the store, is top notch. The entire team at the store is awesome as well. We had a major issue from a manufacturer giving us incorrect expectations and delivery dates, after Steve had already set the expectations with me. Weeks later, nothing had arrived, Steve called the manufacturer, found out the information they gave him to me was wrong, and instead of saying "sorry, it happens" he immediately asked how he could make it right. He made it right by a landslide, placing the order with another manufacturer and took care of the slight price change for the inconvenience. In today's world, the art of customer service has been thrown out the window. In a world where you have so many choices for stores/retailers, go to a place where you know that retailer/store/manager has your back -- Puetz is a great company and Steve is a top notch representation of care for his customers. I suggest going here 10 outta 10.”

“The shoe selection wasn't great, but the employees were very friendly and helpful. My kids always take forever to find what we need and the employees were patient and understanding. It was a special one-day sale and the employees that helped us didn't try to steer us away from the sales.”

“Overall I was very pleased with my visit. The owner along with the staff was very nice and professional and when I left i did not feel taken advantage of or ripped off.I will definitely return to Northwest Sportscards in the near future for selling more of my cards and future purchases as well.I went into this establishment last weekend with it being my first time going there. I buy a lot of cards and resell a lot of sealed packs/boxes. I went in to try to sell partial of my inventory of sealed sports cards due to my job hrs slowing down and met the Owner who was the one who helped me out he took the time to price out all that I brought him and then gave me an offer. Even though the offer was not exactly what I had in mind his offer was more than fair since I know his business needs to profit as well. He also took all types of cards I brought in and didn’t just pick and choose a few of the good ones he took Everything I brought in which I really appreciated.I highly recommend this sports card shop to anyone wanting great product and anyone wanting great helpful and friendly service.”

“This is a great dive shop. I got my Open Water certification here in 2019 and Nitrox certification in 2021. I recently used the dive shop to coordinate the online/book portion for my Advanced Open Water certification (using a gift card my partner got for me a while back) and Chris provided A++ customer service. They are always so prompt and helpful at the shop! Highly recommend!”

“Eddie Bauer clothes are some of the best thought out and designed clothes. Especially their outdoor clothes. I am a huge fan of the new Evertherm down. If you layer with a base layer and a light mid layer, the Evertherm outer jackets will keep you warm through anything. The store itself here was great, with many of the clothes to try. I recommend the clothes here.”

“I was shopping for son's first basketball hats. 2 different young men helped me pick out just the right ones for my son. Thanks guys! I was definitely the cool mom Christmas morning!”

“This young lady Oasha C,
Was the best and extremely helpful staff member at the Tacoma mall. Assisting my friend and myself for future outfits. Informing us about the sales and AE credit card. ?
She’s going place with her work ethic as I saw her help out others in the store. ?
Very impressed”

“The staff was very helpful. There was a wide range of shoes, and they even had my size 13 shoe with several options to choose from. I look forward to going back the next time I need shoes. I bought two pairs and the price was very reasonable. I would definitely suggest this place if you need shoes and/or socks.”

“Ruby was an absolute god send !!! She helped my friend and I narrow down some awesome selections. I will definitely be coming back and spending way more than I probably should ! Thank you ruby .”

“My grandson went shopping size 13 and he wanted so many different choices he finally found 3 pairs, but in the process team member eliyas had to run back and forth multiple times, and he did it with a smile on his face and extremely respectful to my 5 year old grandson. Thank you Eliyas for making my grandson happy ? we appreciate all of your hard work”

“The employees were so helpful & seemed to work really good together.They have a great selection, but the shoes I wanted for myself were sold out so, I thought it was really cool that they ordered them for me right there. I just paid for them & I will receive them in only a couple days at my house. They were so attentive to my daughter & she is one of those hard to shop for types. They made it very easy and my shopping experience way better.”

“Had a really positive experience with Sky at the register. Watched him exhibit so much kindness towards every single customer including myself. Genuinely kind human that takes their job seriously and is spreading light in the world.”

“jill was the absolute sweetest girl i’ve ever met!! i don’t normally leave reviews but she made my entire day better. she knew exactly what i wanted and how to help and gave me so many options to get exactly what i want. the staff at checkout were also super kind and willing to help also. love this location!! <3”

“Lots of options for fishing equipment, although they don’t have a tremendous amount of stuff for the bass fisherman which you would expect at a store like this”