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January 2024 by Clayton Croom
Southend Auto Care is the place to go for automotive repairs! We had a warranty repair that needed to be taken care of, and they handled EVERYTHING, start to finish. They offer timely service and quality work. If available, they even have a few loaner cars if your required service will be a long one.
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January 2024 by Jean Strauss
I had the unfortunate incident with my car breaking down. It was towed to this amazing facility based on my insurance company's recommendation. My interactions with Mark and Sam were very impressive. They always communicated with me about the progress of my repairs. It was not running on Monday and today (Friday) I have it back. I highly recommend this shop for all your automotive needs! My Chrysler 200 is happy and on the road again just in time for the holidays! Thanks guys.
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January 2024 by Todd Teich (Gatormanultra)
Best place to go to fix your car. Was very happy with the service and repairs. Car has never felt better while driving. I we send all my vehicles here for maintenance.
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January 2024 by Charles Ulima
Awesome shop and people. Had my mom's van at buckys for 3 days they couldn't figure out what's wrong. Paid their diagnostic fee of course. Took it to these guys they found the problem, fixed it, and got my mom's van back to her the very next day. My whole family takes their car here now. Trevor's the man!??
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November 2023 by Mitchell Czuk
I brought my vehicle into the shop for a transmission fluid leak. The shop spent some time diagnosing where the leak was coming from. They found the source and repaired the vehicle. Sam did a great job keeping me informed about my vehicle status. It took a little longer to get parts by that was out of the control of the shop.I now have the piece-of-mind that I can drive my vehicle without worrying about the potential damage a leak like this could cause.I recommend this shop to others who need major vehicle repairs and want to do business with a trusted shop.Service: Transmission
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October 2023 by Wil Brown
This place rocks. I’ve been taking my 2011 Toyota Sienna here for a couple of years, but have also brought my car to the local chain mechanic business for cheap basic oil changes. The difference in service is mind blowing. The big national chain spends the day taking pictures of your aging cars’ undercarriage, mapping out any residual fluid as a badly needed repair spots. During my last oil change I was quoted considerably more than my little Toyota is worth to fix ten different “issues.” One was brake wear, and needing new front brakes, which was valid. Many of which were associated with leaking oil, which I had seen no evidence of in my driveway and a myriad of other cv joint, differential, suspension related normal wear and tear.For peace of mind I brought it to Southend Auto just for an inspection and to properly address the oil issue. They were able to identify that it was a faulty tapered drain plug that was no longer keeping the oil properly in the pan, they re-threaded the drain mast, and put a factory plug in to solve the problem. They also agreed that the brakes were in need of changing. Everything else was great according to them. No other issues.To have mechanics that you can trust to properly diagnose issues that NEED to be fixed instead of finding issues that they COULD fix is not something to take for granted. Mark, Sam, Rich and whoever else is on the Southend Auto team, thank you very much for your outstanding service!Service: Oil change
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October 2023 by Klara N
I had a fantastic experience here. My truck would not start and I had it towed into the shop. I spoke with Mark on the phone who was accommodating, friendly, and attentive. Once arrived, Sam assisted me throughout the day with a positive, professional and friendly attitude. The team provided a shuttle which I was able to utilise and get a workout in at my gym while the truck was being fixed. I am so fortunate to have found this shop since I am not from the area. Highly recommend!Service: Electrical repair
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October 2023 by Jeffrey Mudgett
5 stars is legit. From the first call I could tell I was recommended to the right place. Sam & Mark were interested in my issues with my Ridgeline and were easy to talk to. I dropped my truck off the night before and they got to work on it by noon as promised. Not long after that we had a very specific conversation where expectations were set.I agreed to three main items to be addressed. I was also given a verbal estimate over the phone and one via email.You never know who to trust when it comes to your car. So as previously explained the services were done. I went and picked up the car up and paid with multiple credit cards.I'm very pleased with how it came out. My truck has been brought back to life, shifting great, running, smooth and braking like new.They followed up with me a day or two later via text and over the phone and I was able to express my appreciation.Overall, I couldn't be happier and I'm very relieved. I don't feel ripped off or disappointed. By the way, they have an excellent warranty on their work which really gives me peace of mind!Thank you, Southend Auto Care
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October 2023 by Greg O
Extraordinary experience! Southend Auto Care will be my go-to for repairs that I can't do myself. They repaired our front suspension under what was quoted. They don't mark up prices on parts and don't do any work that they don't think you need.We had arranged financing, and when the finance company tried to change the interest rate, Sam stepped in and made it right.A few days after the repair, the owner, Mark, called to make sure we were satisfied with the work.This place is a class act! There aren't many auto repair places like this. You owe it to yourself to see them first when you need auto repairs.
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October 2023 by Arielle Armstrong
I called and came in last minute because both of my headlights went out on my car. Of course my dodge had special headlights that couldn’t just be replaced and my whole bumper had to come off. Even with the extra work they helped me get up in running in about an hour. Cannot recommend these guys enough!
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September 2023 by Keith Osmonson
We have been taking our cars to Mark and his team for 10 years. They have always taken great care to make sure we know what issues our cars have and how best to fix them. Extremely reliable, we won’t be going anywhere else.
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September 2023 by Vincent Maximus R.
I came in with 2 broken lights a tail light and a headlight, and a wiper assembly that was put on upside down. I was charged 361$ for just fixing the wipers and one of the lights. I felt like it was over priced since they quoted me 180$ for everything, since that was their diagnostic price and they told me that "it shouldn't go over".
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September 2023 by Warren Johnston
Southend Auto was such a pleasure to work with.Went in for some a/c work and couldn’t be happier with my experience.Mark was very accommodating and just a great guy to deal with- cannot recommend Southend Auto here in Fife enough.Services: Auto A/C recharge
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August 2023 by Milt Dewey
We brought our 2006 Scion (240,000 miles) in because of a noise in the front drive train. Southend Auto Care not only found the source of the noise but also did a full diagnostic on the engine and Peace Of Mind (60 point) inspection -and flushed our break fluid. We were out the door without spending a lot of money. And, they found the frontend noise and fixed it.We had heard very good things from several sources and were rewarded by word of mouth information. We are very happy with our experience with Southend Auto CareThe Scion is still on the road.Services: Auto engine diagnostic
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August 2023 by Christina Merryman
This shop is absolutely amazing! They were all extremely professional and courteous and very helpful with my rather unique import vehicle. They went above and beyond for me, and I heard them doing the same for other customers as I was waiting for my ride. I'd recommend them for anyone.
