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February 2024 by A. “Ali” Mom
Had the nicest young lady help me today,it's always great when people still believe in the importance of customer service.They didn't have what I needed in stock but are ordering it,and I don't mind waiting after being treated nicely.Unlike the rude man at ACTS pharmacy and healthcare,this young lady was extremely helpful,makes a HUGE difference.
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December 2023 by Lauren Durbin
Friendly , helpful staff. Easy to get in and out. Had what I needed. Inexpensive.
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October 2023 by Allison Lowe
Limped my way in on crutches only to stand there 10 min with everyone on the phone. No help ANYWHERE.don't come here waste of time.If I could give them 0 stars it's still too much.
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September 2023 by Katy H.
I would not recommend this company. Sales person Dean does not answer his phone. Guarantees supplies will be delivered and they never are. Promises to call back and does not. Have tried to get supplies for 3 months and when I called today nobody was in the office at 2:45pm.
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August 2023 by Chris “TacomaChris” Hoyt
Store that sells wheelchairs does not have a wheelchair ramp
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July 2023 by Tacoma “TacomaChris” Chris
Store that sells wheelchairs does not have a wheelchair ramp
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May 2023 by Robert “RobotD28” DEEN
Staff took priority with PHONES, before Counter Customers... all x4 of them! Not much for visible merchandise, most likely catalog/ on-line inventory. Bought a shower bench ( almost $300), which ended up being too big, so returned it... but when at the "Discount new/used medical supply store", SAME BENCH was selling for $39!Recommended for NEW Equipment (with guarantee) like Machines, but not for simple items that could be purchased at a discount and wouldn't mind the "previous usage" at 90% less, when compared.
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May 2023 by Teri Reeder
Yay!!!Matt is back!!He carries the fire ?He is a beacon of light in an otherwise dark world.I appreciate ? you.
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March 2023 by TheReaperOfXbox RIP
If it helps costomers, Do not go here! Very poor management, value for customers, and employees is just sad, I worked here so I got an inside look, one of the worst companies on this planet
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February 2023 by Firefly
I had been looking everywhere for the medical equipment I needed. These guys absolutely pulled through for me. They were able to get me the things I needed immediately, and were so incredibly nice and very helpful after I'd been running around for several days and calling around places without any luck. Not sure where the bad reviews come from on here, but I can't praise them enough. I'm so relieved and thankful for their help.
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October 2021 by Alex
I was in from out of town and due to a 6 day flight delay I was out of ostomy supplies, Matt at Sound Health set me up immediately with samples (in my brand!) and made sure I could travel safely. Peace of mind with these things is priceless. I'll definitely be back if I have any future need!
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August 2021 by Erinni Stallings
Poor customer service.
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July 2021 by Dean richards
Needed to guy a breast pump for my wife and they took our insurance and had it for me to pickup next day. Great service
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January 2021 by Tim B.
Hi, I did not come into this transaction happy. I was irritated, an order for medical supplies was sent into Sound H. without my input. (Which had been the norm for years 2+ ?) Brandi was the salesperson, I spoke to and should apologize, I was a tad cranky! Brandi bent all over the place to help make me happy, in regards to my supply order. I'm pleased (and happy, lol!) to say, Thank You! Great job, Brandi. Off to order more supplies.
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December 2020 by tourdefranz
I was in from out of town and due to a 6 day flight delay I was out of ostomy supplies, Matt at Sound Health set me up immediately with samples (in my brand!) and made sure I could travel safely. Peace of mind with these things is priceless. I'll definitely be back if I have any future need!