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October 2024 by Victoria Jackson
Attempted to reorder sponges for my daughter's open wound. The lady who called me was extremely rude and not helpful at all. My daughter has a 90 day prescription written August 2024. I called in September for a refill. Same insurance, nothing changed. The lady didn't even attempt to try and help me. Guess she was having a bad day. Never using them again.
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August 2024 by Tom Taylor
Above & beyond service! Staff was very helpful & informative about all their products including price,what is covered by insurance, measurements.
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July 2024 by Brent Massey
Crawling on the ground. Got two wheel chair prescription. No call back no information about why I have to wait weeks for my wheelchair so I can get around. Knees hurt from Crawling. Need my wheelchair please. Do your job.
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February 2024 by A. “Ali” Mom
Had the nicest young lady help me today,it's always great when people still believe in the importance of customer service.They didn't have what I needed in stock but are ordering it,and I don't mind waiting after being treated nicely.Unlike the rude man at ACTS pharmacy and healthcare,this young lady was extremely helpful,makes a HUGE difference.
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December 2023 by Lauren Durbin
Friendly , helpful staff. Easy to get in and out. Had what I needed. Inexpensive.
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October 2023 by Allison Lowe
Limped my way in on crutches only to stand there 10 min with everyone on the phone. No help ANYWHERE.don't come here waste of time.If I could give them 0 stars it's still too much.
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September 2023 by Katy H.
I would not recommend this company. Sales person Dean does not answer his phone. Guarantees supplies will be delivered and they never are. Promises to call back and does not. Have tried to get supplies for 3 months and when I called today nobody was in the office at 2:45pm.
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August 2023 by Chris “TacomaChris” Hoyt
Store that sells wheelchairs does not have a wheelchair ramp
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July 2023 by Tacoma “TacomaChris” Chris
Store that sells wheelchairs does not have a wheelchair ramp
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May 2023 by Robert “RobotD28” DEEN
Staff took priority with PHONES, before Counter Customers... all x4 of them! Not much for visible merchandise, most likely catalog/ on-line inventory. Bought a shower bench ( almost $300), which ended up being too big, so returned it... but when at the "Discount new/used medical supply store", SAME BENCH was selling for $39!Recommended for NEW Equipment (with guarantee) like Machines, but not for simple items that could be purchased at a discount and wouldn't mind the "previous usage" at 90% less, when compared.
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May 2023 by Teri Reeder
Yay!!!Matt is back!!He carries the fire ?He is a beacon of light in an otherwise dark world.I appreciate ? you.
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March 2023 by TheReaperOfXbox RIP
If it helps costomers, Do not go here! Very poor management, value for customers, and employees is just sad, I worked here so I got an inside look, one of the worst companies on this planet
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February 2023 by Firefly
I had been looking everywhere for the medical equipment I needed. These guys absolutely pulled through for me. They were able to get me the things I needed immediately, and were so incredibly nice and very helpful after I'd been running around for several days and calling around places without any luck. Not sure where the bad reviews come from on here, but I can't praise them enough. I'm so relieved and thankful for their help.
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November 2022 by Cheyenne Chaney
Toxic needs to be ran by professionals.
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November 2021 by Erinni S
Poor customer service.
