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June 2022 by Bernice Nava
I do not have an account with this company, however, there is a system in the retail rental location I have. I found their card in the building and called them about the system and the beeping sound. Sherri Bachus, CSR Tacoma office, came to the location. She came in and looked it over, she couldn't help me, but the fact that she came out to see if she could. Really means a lot. If I do get service, I would go with them for sure. Thank you Sherri... it was such a pleasure meeting you. Thank you to you and your company.
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June 2020 by Justin Kubat
Amazing Security, Outstanding Customer Service From Sherri Bachus!Highly Recommend!!
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January 2020 by Corey Shumard
Been waiting over a month for Sonitrol to come out and fix our alarm issues. We now have to call them every night to have them bypass the system (which takes an extra 5 minutes to code the building out). When I called them to get an ETA on the issue they were dismissive and and curt with me. I would not recommend Sonitrol. Can't wait until we switch to a different system.
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April 2019 by Ben nesemeier
These guys are for real.. Three arrests and two narrowly escaped. Sonitrol has really been a blessing for us. The technology is amazing, but none of it works without Sherri our service rep. She is fantastic, and takes great care of us. Thank you for everything!
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April 2019 by Rickey Stevens
I have had Sonitrol for years and use them at two Locations. I have had many conversations with Law enforcement over the years and they all say they will quickly respond to Sonitrol. The reason? Because they have a very good chance of catching someone in the process of a crime. Sherri Bachus is my local Rep and she is always ready to help. Great service and a great company! Thanks Sonitrol for the successful year of protecting my businesses.
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April 2019 by Wesley Crosetti
Sharri and the Sonitrol team were a pleasure to do business with and our installation went flawlessly. We were quoted 5 days for the install but the team was complete in just 3 days which was a welcome surprise. We look forward to Sonitrol monitoring our facility for the years to come!
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April 2019 by Gary Narwal
Wonderful company, very fast to respond when we need them, and our rep Sherri is very kind and helpful.