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July 2024 by Michelle Emm
These reviews with 1 star are on point about the worst customer service on the phone and in the drive through and they make things extra work or just talk with an attitude for some reason. I can’t help but get snotty back. I’m going to probably transfer my prescriptions to another pharmacy real soon.
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June 2024 by Deanna Wixom
I had just left the emergency room with a severe skin infection to my face and neck. I got there to pick up my prescriptions 8 minutes to closing, drive thru was closed due to being short staffed, the norm for this location. I normally wouldnt mind but my face has a severe and painful rash, making me self conscious. I was told that the topical and oral antibiotics were not scheduled to be coming out until tomorrow. When I asked why I was told "because we close in 8 minutes." As tears well up in my eyes not understanding why she couldnt take a few minutes to help me she asks the lady behind me what she needed, dismissing me.
It was made clear that I don't matter and I'm irrelevant. I left feeling embarrassed and frustrated. I will be transferring prescriptions to another pharmacy. There was a nicer was to handle this situation instead of cold and dismissive.
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June 2024 by Frank Benny
They always do a great job.
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June 2024 by Rebecca Lare
I love this Rite Aide and Their Pharmacy!!! They have great associates!!! They are always friendly and Caring!!!
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June 2024 by Tyler Guthrie
Go somewhere else. This place is awful. Everything my wife tries to pick up her meds here theybsaybtheybarent ready yet, despite them texting her saying they are. And if if they're out of a certain thing amd we need to get it from another pharmacy, they don't even bother communicating to the pharmacy we get directed to, so we can't actually get it.
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June 2024 by rodney jackson
My Rite aid Pharmacy on 72nd and Pacific employees (Leah and Jennifer) greeted me and helped out tremendously getting persciptions for 3 different family members and ensured I had separate bags for each without even asking, smiled (as always) and said "See you next time!
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May 2024 by Amanda Stearns
Darren is extremely rude and how he treated me for bringing in a reusable bag that by the way Tacoma enforces we buy because they discontinued or charge for any and all bags we need once done shopping. I follow the rules and instead of treating the thieves like criminals he singles out anyone with a reusable bag saying it must be left up front or we can leave and not shop. I've shopped here for years and it's disgusting how they treat customers now. Darren and the employees at late afternoon and night shift are the worse. I have no problem leaving a bag up front that has my valuables wallet phone etc. If it's watched or locked up but he didn't even know I was in store nor did the lady working he said until 3 mins after walking in and going straight to clearance where I start my shopping typically. That was his excuse for singling me out and telling me I couldn't shop with my bag even though I had no purse and my personal belongings were in the bag he wanted up front unguarded. If they can't protect products leaving the store why would I trust them to watch my belongings. Darren is rude and really needs to work on how to treat customers. I've never given them a reason to treat me this way and it's honestly sickening. Especially when it's a known fact employees are statistically known to take more from the stores than the customers. No wonder more and more riteaids are going out of business!
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May 2024 by Amanda CURL
My prescription was sent in in the morning I showed up at 8:00 at night they still didn't have it ready and then proceeded to tell me to come back tomorrow when they were still open for an hour they are 100% unprofessional don't know what the hell they're doing around here and it's the worst pharmacy I've ever had to come to
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May 2024 by Priscilla Kifi
associates who work there are very friendly and very helpful
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March 2024 by Carol Benton
Shopped and was chcked out by a very pleasant cashier.
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March 2024 by Claudia H
Very satisfied with the customer service, the store was clean and easy to find what I was looking for . I felt safe in the store even though it was in a dangerous area. They keep it clean even outside. The gal was great, she sensed my tenseness and eased me through and did not rush me through, very kind
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March 2024 by Rea Hagan
The pharmacy at this location us wonderful. I have been going here for more than 20 years. I would not know what to do if this store ever closed.
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February 2024 by Rick Sanchez
Been going to this Rite Aid since they opened in the late 90s. It's been an ok neighborhood pharmacy, but recently the corporation has cut staffing in this location to horrible levels just to make an extra buck. So now there's usually only 3-5 employees in the store, all of them horribly overworked. The location is also not really safe anymore and crime is happening more and more brazenly even during daytime.None of this is the staff's fault directly. They have been super nice. It's the decisions of the Rite Aid corporation that are making this place suffer. Steer clear until they fix their stuff.
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December 2023 by Dee Roberts Deemegaman
Its Rite aid what more needs to be said.
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December 2023 by Crystal Gritzmacher
This pharmacy has the worst customer service ever. The older woman with pink hair is THE WORST! She is always in a bad mood, rude, and this last time I was in there she flat out walked away from me without telling me my vaccine records were ready and to go wait to the side for my flu shot. My appt was at 540 for my flu shot. I waited over 15 min after checking in when there was no line. What's the point of making an appointment if they clearly give zero effs.
