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January 2024 by Luis Antunez
David has poor customer service
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January 2024 by Kassi Jones
It was fine
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January 2024 by BobbieJo A Blas
Ryan is the man
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January 2024 by Sarah Hascall
Extremely annoying calling to let them know an upcoming payment will be late and thinking it's taken care of then being called multiple times to collect said payment, when their person didn't update the system on their end. Like I know I have a payment it's not my fault yall don't listen to your customers. Frustrated af. Like stop harassing me thanks.
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December 2023 by Roberta Mathews
Friendly and respectful people
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December 2023 by KC Kremer
They are all hard working, they have an amazing crew, and the store manager does everything possible to get you what you want.
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October 2023 by Brian Chambers
I placed an order on 9/29 scheduled my delivery for Saturday 10/7 and paid for the first week online and still haven’t received anything and keep getting the run around and excuses after excuses. If i could give 0 stars i would
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September 2023 by Jada Stewart
Ryan was very helpful and got me taken care of pretty quickly and the delivery time was perfect and quick. Thank you for all your help!
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July 2023 by Ioapo Elisara
Ryan and Kevin were really great helping us out on the devices we needed!! Answer our question and we’re really friendly to customers!!
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April 2023 by Ms Mina
Idk about everyone else and their bad reviews but I will say this they showed up and put my sisters entire set together, made several trips and Kylene was absolutely amazing. She got everything done so fast and was on top of everything. I like her style. She knew exactly what my sister liked and made sure she got just that. Keep up the great work everyone.
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April 2023 by Novella Robinson
If I could give a zero I would. I was renting a refrigerator and it went out 7 days later I called to let them know they told me it wouldn’t be tell the third since someone over booked them on pick ups and drop offs. which is a them problems not a mine then I had to contact them to be told they still wouldn’t be coming I have four toddlers and all my food has went bad because you guys don’t know how to schedule and make what’s priority just that I will be reaching out to your the bosses above you all. Why would I make a full payment when I couldn’t even use the product scan someone’s else after covid not the ones who out here trying to just make it.
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February 2023 by Twan Cooper
The employees at the 11108 Pacific Ave S Tacoma WA 98444. Have very poor customer service skills and once I pay my contract in full I will never patronize any rent a center again. KEVIN is the only associate at that location I will give him all 10’s.
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February 2023 by Austin Anderegg
Worst customer service I’ve ever received. When my mother died, I was continually harassed after telling them I would be unable to make a payment due to Funeral Costs. Will not recommend, will recommend to not conduct business with. Will never conduct business with again. Also I will not talk to anyone about my experience, so no need to comment @Rent a Center.
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February 2023 by Performance & customs
They think they can park anywhere they want including cross walks with handicap ramp ! Talked to the assistant manager and he did not care he told me to go ahead and send the picture to corporate and the property manager so that's exactly what I'll do! CLOWNS
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January 2023 by Christina Crownhart
If I could give it 0 stars I would. Absolutely the worst customer service. The lady was completely rude when I told her I was going to be out of town to lay my child to rest because I was having trouble setting up an online account. And was also missing the hardware for the bed frame I was making payments on and couldn't use.
