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August 2024 by Haley Cunningham
As a business owner I am always tackling everything myself, when I needed something done, I got a quick reply with a solution and didn’t have to lift a finger! Love this agency!
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July 2024 by Andi Hanson
Incredibly kind. And gracious staff. It is a challenge to find businesses where the staff know you and truly want to help you. These folks are gems. Been with Sate Farm for 50 years.
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February 2024 by June Bug
Horrible service! I rarely receive my new cards in the mail the last few years. I always have to call. No accidents no tickets and my insurance increased $400 a year without notice ?. Looking for a better company after 12 years!I have NOT Added any new vehicles but great example of how your agency has no clue! This is not the first year I do not receive my notifications or cards in the mail!! Do better!
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February 2024 by Jim Grout
Great customer service and follow up
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February 2024 by virginio morales
Good service
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November 2023 by Joseph Waldherr
My parents have had car insurance with Paul for years. We combined policies and we could not be happier, and they saved us quite a lot of money. We used to have the SGT. (Not the actual name)
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October 2023 by Carmen Olfert
I have been with this office for a very long time. The staff has always been super helpful and the customer service is superb.
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October 2023 by Brittney Wilkinson
Paul has been my insurance agent for 15 years. His entire staff has always been quick, kind, and knowledgeable. Any time I’ve had a question, a policy change, or a claim, they are easy to contact and work with. I love being able to message the office through the app, and I’m always thankful for him and his entire team. Highly recommend!
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October 2023 by Rachel Johnson
Paul and his staff go way beyond the extra mile. If I contact them after hours, they are kind and accommodating. So glad we found them! They are the best! Highly recommend them!!
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September 2023 by Pete McCorvey
Dropped me from coverage and never told me. No calls or e-mails. I had to find out when I called to update my payment information. I was riding uninsured for a month. Very unprofessional!
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September 2023 by Diane Beebe
I have been with Paul for many years and always enjoy working with his office. Everyone is helpful and friendly. If I have any coverage questions, I get immediate answers. If I need to speak with him personally, he always makes himself available. As we just purchased a new home, he came to visit us. It is always a pleasure to speak with him or his employees.
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September 2023 by timothy kappert
State farm raised my rate so high I had to find new car insurance. Which I did at a substantial saving. I do like Paul R. Though
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September 2023 by Ron Weber
Very helpful and honest when ever I need anything, great agent as well as the rest of the team.
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September 2023 by James Schauble
I have used paul's office for my home auto rv and boat insurance for year now and they have always been easy to work with and quick to help me with any problems I'm having. I recently got insurance and bond for an electrical company and he got me everything i needed. everyone in his office is friendly and happy to help with any insurance needs you have.
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September 2023 by Tomi Lynn Wilson-Keiser
Moving from another state and needed a local agent. Called another agency last week and they were terrible. Never returned my calls after the initial transfer email from my current agent, and front office staff are so rude. Even my current agent's office said they never replied to their email or calls. We are moving next week, and I am already stressed so this did not help.Called this office and spoke with Tami this afternoon. She looked up my current policy, and got me a quote in less than an hour. She was also so kind and patient while I explained what I was dealing with, and left me feeling like this office really cared about having us as clients. Tami helped relieve some of my stress so I can focus on the actual move. It is great knowing we will be covered after the move.Thank you again Tami!