-
October 2024 by Darryl Beliel
Ordered over the phone, needed Glulams and Hangers ASAP. All delivered within two days. Thank you!!
-
July 2024 by Gina B
Helpful staff, good selection and pricing.
-
June 2024 by Blue Coast Outdoor Designs
Blue Coast Outdoor Designs LLC is the company wife and I own.
I’ve been a customer of Parr Lumber for some time now, and I value the quality of materials they provide. However, I feel it’s important to share that this is the second instance where my delivery has been delayed without prior notification. Timely updates are crucial for me to manage my design projects efficiently, and I would greatly appreciate more proactive communication in the event of any future delays.
Additionally, during my interactions over the phone, I’ve found the tone used by Devin to be somewhat condescending. A friendly and respectful communication style is something I hold in high regard, and it would enhance the overall customer service experience.
I hope my feedback is taken constructively, as I believe it can lead to improved service for myself and other customers.
Remember, reviews are a powerful tool for businesses to understand their customers’ experiences.
-
June 2024 by rohit nand
Product and delivery services are absolutely vital for me and parr lumber has been excellent
-
May 2024 by Kyle Olson
Jessica, the sales representative was extremely helpful. And a valued asset to the PARR lumber family.
-
April 2024 by Jose C
Couldn't help me with an application
Lady i spoke with devon hr or so has terrible attitude and behavior over the phone do better and treat people who spend time going thru the process much better
-
October 2023 by Joe Acosta
Great people! Every now and then I need special order for my DIY projects and this place always got my back. They get back to me quickly with prices! A big shout out to Precious at the front desk who is always so helpful!!!!
-
August 2023 by M K
By far the worst Parr lumber I’ve ever dealt with. The younger lady with black hair had a condescending attitude and judged my man as soon as he walked in. Talking to him like he isn’t a contractor and trying get over on prices. Thankfully we know GOOD people at other parr lumbers to give us a price match. Ridiculous how much time we had to waste.It’s honestly disgusting how much they were trying to get over. The customer service was poor from everyone inside the front desk.The MENd outside loading were amazing and helpful.
-
May 2023 by Chad Green
Driver of Truck #113120 sat at a green light for 5 seconds on his cell phone I honked . He did not like that and became enraged turned and followed me. Not a good. see you around
-
February 2023 by Chloe Rose
Great customer service! Will come again.
-
December 2022 by Michael N.
Windows- Ray Reyes is awesome! It was just a little job but he knows his stuff! Customer Service was awesome getting me a quote right when I needed it and the yard staff was friendly and incredibly helpful; I highly recommend Parr!
-
October 2022 by Kevin Chang
I've been to Parr a handful of times now and have had great experiences with the folks here. The front of house has been super helpful each time. Keep up the great work yall!
-
October 2022 by Kevin
I've been to Parr a handful of times now and have had great experiences with the folks here. The front of house has been super helpful each time. Keep up the great work yall!
-
August 2022 by Deet, Dust and Blood
This company has a terrible culture and will ruin your neighborhood. If you like garbage, yelling, cussing all day long and zero respect, this is the company for you.Thanks Parr.
-
March 2022 by Brittany Lee
Still waiting on a quote...submitted the request February 11. Stopped by a week or so later and was told by Jan Tilford to email her directly. Not one response since... Same goes for David Lanfear. CC'd on the same email, no response. Apparently Scott Wirges resent my info to the "regional manager"...still nothing...