O'Reilly Auto Parts on 72nd Street in Tacoma is consistently described as a top-notch store with excellent customer service. Staff members are noted for their extensive knowledge of products and prices, and they provide patient, kind, and considerate assistance, even when customers ask a lot of questions. The workers maintain a cheerful and professional attitude. The store is praised for having correct part listings and for getting customers the parts they need. Services like the free Loaner Tool program are appreciated. In one instance, when a customer couldn't install a part themselves, they were allowed to wait safely on the lot for help. Reviews highlight that the team is always willing to help, creating a positive experience that makes customers want to return and recommend the location to friends. The store offers competitive prices and aims to earn and maintain customer business.
