O'Reilly Auto Parts in Tacoma, Washington is a well-stocked auto parts store that offers a range of services to customers. The store, located at 5605 Pacific Avenue Suite D, carries the necessary parts, tools, and accessories for vehicle repairs and maintenance. They provide free services such as battery testing, alternator and starter testing, wiper blade and bulb installation, fluid and battery recycling, and Check Engine light testing. The store also has the capability to resurface brake rotors and drums. Customers have had positive experiences at this O'Reilly location. One reviewer, Tiffany, was praised for her excellent customer service when the customer's engine light came on during a road trip. Tiffany quickly diagnosed the issue, provided information on the known problem, and helped the customer find a nearby mechanic to get the car fixed, ensuring the customer could safely return home. Other customers have noted the knowledgeable and helpful staff, who listen carefully and provide multiple options and price points for the needed parts. The staff has also been commended for their patience and kindness, especially when assisting with difficult-to-reach areas of the vehicle. While not all employees have exceptional customer service skills, the overall experience at this O'Reilly Auto Parts store has been described as great, with fast and same-day delivery of ordered parts.
